Risk of Customer Personal Information Leakage in the Hotel Business
First written in FY2024-Q1. 3 of 5 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2026RestatedAnnual report
「The General Affairs Department and other internal departments take the lead in preventing the external disclosure of hotel guests' personal information. However, if an information leak occurs, it could affect our group's performance through reduced confidence in the group and costs such as damages payments.」
The risk of leakage of hotel guests' information and measures led by the General Affairs Department to prevent external disclosure continue to be disclosed. - FY2025ReframedAnnual report
「The General Affairs Department and other internal departments take the lead in preventing the external disclosure of hotel guests' personal information. However, if an information leak occurs, it could affect our group's performance through reduced confidence in the group and costs such as damages payments.」
The risk of information leaks in the hotel business has been reframed as the risk of leakage of hotel guests' personal information and risks to the group's overall confidence and exposure to damages payments. - FY2024-Q3RestatedAnnual report
「We recognize that customers' personal information in the hotel business is the most important information to be managed in the business and have taken measures to prevent its disclosure outside the Company. However, if an information leak occurs, it could damage confidence in the hotel business and affect the performance of our group through a decline in the number of guests and other effects.」
The risk of leakage of customers' personal information in the hotel business and measures to prevent disclosure outside the Company continue to be disclosed. - FY2024-Q2RestatedAnnual report
「We recognize that customers' personal information in the hotel business is the most important information to be managed in the business and have taken measures to prevent its disclosure outside the Company. However, if an information leak occurs, it could damage confidence in the hotel business and affect the performance of our group through a decline in the number of guests and other effects.」
The risk of leakage of customers' personal information in the hotel business and measures to prevent disclosure outside the Company continue to be disclosed. - FY2024-Q1First statedAnnual report
「We recognize that customers' personal information in the hotel business is the most important information to be managed in the business and have taken measures to prevent its disclosure outside the Company. However, if an information leak occurs, it could damage confidence in the hotel business and affect the performance of our group through a decline in the number of guests and other effects.」
With the launch of the hotel business, the Company has identified as new risks damage to confidence caused by leakage of customers' personal information, a decline in the number of guests, and an impact on performance.