Store and Call Center Closures and Logistics Delays Caused by Natural Disasters
First written in FY2019-Q2. 4 of 5 entries say "Materialised", first in FY2019-Q2. Latest entry: FY2023.
Rvh moved to the "Worse" side of this theme in 2018, 3 years before the typical company in this theme (2021).
The whole theme swung hardest in 2026: 15 of 31 companies on the "Worse" side.
4 other companies' latest entry also says "Reframed".
- FY2023ReframedAnnual report
「The group carries out appropriate maintenance of machinery, equipment and other facilities so that its head offices, sales offices and other operating sites for each business can continue to operate stably. However, if a major natural disaster, accident or other event occurs, the group's business and performance may be affected by suspension of operations, among other factors.」
The scope has been reframed from the impact of natural disasters on beauty salons and call centers to the risk that major natural disasters or accidents could lead to the suspension of operations across business sites generally. - FY2020-Q3MaterialisedAnnual report
「Although revenue temporarily struggled due to the impact of the October 2019 consumption tax increase, store closures caused by typhoons and other factors, segment revenue remained at 102.0% of the prior-year level and segment profit at ¥1,019 million, compared with a loss of ¥531 million in the same period of the previous year, supported by the revenue and profit growth through the second quarter and more efficient advertising investment.」
Closures at some stores due to typhoons continued to be an actual factor behind weak sales in the quarter. - FY2019MaterialisedAnnual report
「Full-year treatment sales were 89.4% of the year-earlier level, due to the impact of a series of natural disasters from July to September and an increase in contract counseling work at salons as customer contract applications became concentrated between the third and fourth quarters, among other factors.」
The company stated that the impact of natural disasters on stores and operations was reflected in full-year treatment sales of 89.4% of the year-earlier level. - FY2019-Q3MaterialisedAnnual report
「Treatment sales were 90.2% of the year-earlier level due to increased new-customer and existing-customer contract values driven by rush demand before the year-end expiration of the "Unlimited visits for both underarms and V-line" course, an increase in contract counseling work at salons, and shortened operating hours or temporary closures lasting several days at some stores and call centers due to a series of natural disasters around the summer, among other factors.」
Continued shortened operating hours and temporary closures at stores and call centers due to natural disasters brought treatment sales at Musee Platinum to 90.2% of the year-earlier level. - FY2019-Q2MaterialisedAnnual report
「Due to torrential rain, typhoons, earthquakes and other events that occurred one after another during the second quarter, some stores and call centers shortened their operating hours or temporarily closed for several days.」
Torrential rain, typhoons and earthquakes actually caused shortened operating hours and temporary closures at stores and call centers. In the apparel division, typhoon-related logistics delays were also identified as a factor behind the failure to meet earnings targets.