100% Customer Satisfaction・Quality First
First written in FY2016. 4 of 5 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2024: 1 of 11 companies on the "Worse" side.
15 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「With “100% customer satisfaction (CS)” equal to “quality first” as the foundation of management, we pursue sincere corporate activities that balance corporate profits and social responsibility by actively building a record of good work.」
The company reaffirmed its policy of placing 100% customer satisfaction and quality first at the core of management. - FY2019RestatedAnnual report
「With “100% customer satisfaction (CS)” equal to “quality first” as the foundation of management, we pursue sincere corporate activities that balance corporate profits and social responsibility by actively building a record of good work.」
The company reaffirmed its policy of placing 100% customer satisfaction and quality first at the core of management. - FY2018RestatedAnnual report
「With “100% customer satisfaction (CS)” equal to “quality first” as the foundation of management, we pursue sincere corporate activities that balance corporate profits and social responsibility by actively building a record of good work.」
The company reaffirmed its policy of placing 100% customer satisfaction and quality first at the core of management. - FY2017RestatedAnnual report
「With “100% customer satisfaction (CS)” equal to “quality first” as the foundation of management, we pursue sincere corporate activities that balance corporate profits and social responsibility by actively building a record of good work.」
The company reaffirmed, in its corporate governance disclosures, its policy of placing 100% customer satisfaction and quality first at the core of management. - FY2016First statedAnnual report
「With “100% customer satisfaction (CS)” equal to “quality first” as the foundation of management, we pursue sincere corporate activities that balance corporate profits and social responsibility by actively building a record of good work.」
The company explicitly places customer satisfaction and quality at the core of management.