Risks under the Act on Specified Commercial Transactions and Cooling-Off Risks Relating to Door-to-Door Sales
First written in FY2017. 2 of 4 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2020: 1 of 8 companies on the "Worse" side.
9 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「The company has voluntarily introduced a cooling-off system allowing cancellation within one month of entering into a contract, including in cases not covered by the aforementioned statutory cooling-off system.」
The company is reaffirming its voluntary cooling-off system for one month after entering into a contract, including where the statutory system does not apply. - FY2021RestatedAnnual report
「The company has voluntarily introduced a cooling-off system allowing cancellation within one month of entering into a contract, including in cases not covered by the aforementioned statutory cooling-off system.」
The company is reaffirming its policy of providing a voluntary cooling-off system for one month after entering into a contract, including where the statutory system does not apply. - FY2020MitigatedAnnual report
「The company has voluntarily introduced a cooling-off system allowing cancellation within one month of entering into a contract, including in cases not covered by the aforementioned statutory cooling-off system.」
The company explains that it introduced a voluntary cooling-off system for one month after entering into a contract, including in cases outside the scope of the statutory cooling-off system. - FY2017First statedAnnual report
「If the company visits a customer only once a year and sells products other than consumables in conjunction with a consumables replacement, the transaction constitutes door-to-door sales under Article 2 of the Act on Specified Commercial Transactions and is subject to the cooling-off system under Article 9, which allows the contract to be cancelled unconditionally within a specified period.」
The company identifies as a risk the possibility that sales made during maintenance visits may constitute door-to-door sales and therefore be subject to the statutory cooling-off system.