Temporary Suspension of the “EneTelus” Website and Services Due to a PHP Vulnerability
Dia Zebra Electric
EneTelus website, EIBS No. 8 special website, Dia Zebra Electric partner page, EIBS warranty certificate application website, EneTelus-cloud (PC), EneTelus-cloud (mobile web), and software update service
A vulnerability in the PHP programming language announced on The PHP Group’s official website
Company response
Use of and updates to EneTelus-related websites, EIBS warranty certificate applications, EneTelus-cloud (PC and mobile web), and the software update service have been suspended.
Undecided
The affected services will be resumed in stages after their safety has been confirmed. The resumption date has not been determined.
| Item | Details |
|---|---|
| Event name | Temporary Suspension of the “EneTelus” Website and Services Due to a PHP Vulnerability |
| Date of occurrence | 21 October 2026 (Wednesday) |
| Subject Entity | Dia Zebra Electric |
| Target Locations / Products | EneTelus website, EIBS No. 8 special website, Dia Zebra Electric partner page, EIBS warranty certificate application website, EneTelus-cloud (PC), EneTelus-cloud (mobile web), and software update service |
| Cause | A vulnerability in the PHP programming language announced on The PHP Group’s official website |
| Suspended operations | Use of and updates to EneTelus-related websites, EIBS warranty certificate applications, EneTelus-cloud (PC and mobile web), and the software update service have been suspended. |
| Scheduled resumption date | Undecided |
| Outlook | The affected services will be resumed in stages after their safety has been confirmed. The resumption date has not been determined. |
Items this document does not state (17)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.In response to the vulnerability in the PHP programming language announced on The PHP Group’s official website, the company is prioritizing the protection of customer information and the prevention of harm.