Service and Support Structure Closely Aligned with Customers' Businesses
First written in FY2016. 12 of 24 entries say "Restated". Latest entry: FY2025.
1 other company's latest entry also says "Advanced".
- FY2025AdvancedAnnual report
「In particular, because post-sale maintenance and support operations help expand points of contact with customers and provide a stable source of revenue, we will continue working to expand these operations.」
Maintenance and support sales were ¥630.593 million, up 5.8% year on year, demonstrating progress in the actual performance of the service-based business. - FY2025-H1AdvancedAnnual report
「The Australian market recorded higher sales than in the same period of the previous year because, in addition to maintenance support services, it also generated equipment sales.」
The company continued to provide maintenance support services in the Australian market, and sales increased year on year with the addition of equipment sales. The company's operating performance showed progress in providing services after product sales. - FY2024-Q3RestatedAnnual report
「In Australia, we continued to provide maintenance support services as in the previous fiscal year, but sales declined from the same period of the previous year due to lower equipment sales.」
The company continues to provide maintenance support services in Australia, but sales in that market declined due to lower equipment sales. - FY2024-Q2AdvancedAnnual report
「Services transferred over a specified period 291,928」
In addition to product sales, the company provided services over a specified period, including maintenance services, generating revenue of ¥291.928 million. This increased from ¥278.768 million in the same period of the previous year, demonstrating progress in the actual performance of the service-based business. - FY2024-Q1AdvancedAnnual report
「The main types of goods or services are product sales and maintenance services.」
The company continues to operate a business that provides maintenance services in addition to product sales, and revenue from services provided over a specified period, including maintenance services, was ¥141.552 million. - FY2023AdvancedAnnual report
「In particular, because post-sale maintenance and support operations help expand points of contact with customers and provide a stable source of revenue, we will continue working to expand these operations.」
Maintenance and support sales were ¥558.431 million, up 11.5% year on year, demonstrating full-year revenue growth from post-sale services. - FY2023-Q2AdvancedAnnual report
「Revenue in the Australian market increased from the same period of the previous year, owing to the continued provision of maintenance support to major customers as well as hardware sales.」
The Australian market recorded higher sales year on year as continued maintenance support for key customers was supplemented by hardware sales. The company's operating performance showed progress in providing services after product sales. - FY2022AdvancedAnnual report
「In particular, because post-sale maintenance and support operations help expand points of contact with customers and provide a stable source of revenue, we will continue working to expand these operations.」
Maintenance and support sales were ¥501.049 million, up 11.1% year on year, while orders received were ¥689.237 million, up 29.8%, demonstrating the expansion of the service-based business in actual results. - FY2022-Q3RestatedAnnual report
「The company provided maintenance support services to a major telecommunications operator in the Australian market, resulting in revenue being approximately unchanged from the same period of the previous year.」
The company continues to operate a business that provides maintenance support services for major telecommunications operators in addition to product sales. - FY2022-Q2RestatedAnnual report
「Revenue in the Australian market was approximately unchanged from the same period of the previous year, supported by the continued maintenance support contract with a major customer.」
The company continues to operate a service-based business that maintains maintenance support contracts for key customers in addition to product sales. - FY2022-Q1RestatedAnnual report
「Revenue in the Australian market was approximately unchanged from the same period of the previous year, supported by the continued maintenance support contract with a major customer.」
The company continues to operate a service-based business that maintains maintenance support contracts for key customers in addition to product sales. - FY2021AdvancedAnnual report
「In particular, post-sale maintenance and support operations are considered extremely important because they help expand points of contact with customers and provide a stable source of revenue.」
The company continues to pursue a policy of making maintenance and support a stable source of revenue, recording maintenance and support orders received of ¥531.098 million and an order backlog of ¥237.018 million. - FY2021-Q3RestatedAnnual report
「The company provided maintenance support services to a major telecommunications operator in the Australian market, resulting in revenue being approximately unchanged from the same period of the previous year.」
The company continues to operate a business that provides maintenance support services in addition to product sales. - FY2021-Q2RestatedAnnual report
「The company provided maintenance support services to a major telecommunications operator in the Australian market, resulting in revenue being approximately unchanged from the same period of the previous year.」
The company continues to operate a business that provides maintenance support services in addition to product sales. - FY2021-Q1RestatedAnnual report
「Revenue in the Australian market was approximately unchanged from the same period of the previous year, supported by the continued maintenance support contract with a major customer.」
The company continues to operate a service-based business that maintains maintenance support contracts in addition to product sales. - FY2020-Q3RestatedAnnual report
「Revenue in the Australian market declined from the same period of the previous year. This was due to the review of maintenance support pricing and a decline in hardware product sales as major customers reduced investment in equipment upgrades.」
The company continues to operate a business that provides maintenance support in addition to product sales, but sales in the Australian market declined due to a price review and lower investment in equipment upgrades. - FY2020-Q2RestatedAnnual report
「Revenue in the Australian market declined from the same period of the previous year. This was due to a review of maintenance support pricing.」
The company continues to operate a business that provides maintenance support in addition to product sales. Sales in Australia declined following a price review. - FY2019AdvancedAnnual report
「Maintenance and support 594,946 219.76 235,726 151.16」
Maintenance and support orders received totaled ¥594.946 million, or 219.76% of the previous year, while the order backlog was ¥235.726 million, or 151.16%, demonstrating concrete progress in orders despite declining sales. - FY2019-Q3AdvancedAnnual report
「In Australia, revenue increased compared with the same period of the previous year through software sales and maintenance services.」
The company's business operations, which include software sales and maintenance services in addition to product sales, resulted in higher sales in the Australian market year on year. - FY2019-Q2RestatedAnnual report
「In Australia, the company focused on maintenance services, but revenue declined compared with the same period of the previous year.」
The company continues to operate a business that provides maintenance services in addition to product sales, but sales in the Australian market were below the same period of the previous year. - FY2019-Q1RestatedAnnual report
「In Australia, the company focused on maintenance services, but revenue was lower than in the same period of the previous year.」
The company continues to pursue a policy of providing maintenance services in addition to product sales, but sales in the Australian market were below the same period of the previous year. - FY2018AdvancedAnnual report
「Rather than simply selling products, our group aims to expand revenue opportunities by providing professional services, including system integration, maintenance support, technical support related to the transition to IP-based solutions, and operational support.」
The company continues its service-based business, including post-sale maintenance, technical support and operational support. Maintenance and support revenue was ¥475 million, up 8.1% year on year. - FY2017RestatedAnnual report
「Rather than simply selling products, we aim to expand revenue opportunities by providing services such as system integration, maintenance support and operational support.」
The company continues to operate a service-based business that generates revenue from post-sale maintenance, support and operational assistance. Maintenance fee revenue is increasing overseas, and the company aims to establish a comparable structure in Japan. - FY2016First statedAnnual report
「In Japan, the United States and Australia, where we have already established direct sales structures, we aim to expand revenue opportunities by providing services such as system integration, maintenance support and operational support, rather than simply selling products as a manufacturer.」
The company is expanding from product sales into service provision that includes system integration, maintenance and operational support.