Strengthening Quality, On-Time Delivery and Customer Service with Customer Satisfaction as the Top Priority
First written in FY2017-Q1. 24 of 27 entries say "Restated". Latest entry: FY2026.
32 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「In addition to continuing our efforts to improve product quality and ensure on-time delivery, as in the past, we will strengthen our competitiveness by focusing going forward on developing products and services based on the customer perspective.」
The company has continued its policy of strengthening competitiveness through quality improvements and on-time delivery, while developing products and services from the customer’s perspective. - FY2024RestatedAnnual report
「We have sought to strengthen our management base through enhanced technological development, quality improvements and an expanded service structure, with the goal of achieving 120% customer satisfaction.」
The company has maintained its goal of achieving 120% customer satisfaction and continued customer service through technological development, quality improvements and expansion of its service structure. - FY2024-Q3RestatedAnnual report
「By enhancing customer service, net sales for the cumulative third-quarter period were ¥16,412 million, up 14.6% year on year.」
The policy of pursuing business activities through enhanced customer service has continued. - FY2024-Q2RestatedAnnual report
「Under these circumstances, we worked to enhance customer service, including expediting parts procurement.」
Efforts to enhance customer service, including expedited parts procurement, continue. - FY2024-Q1RestatedAnnual report
「Under these conditions, all employees worked together and devoted their full efforts to strengthening sales activities and enhancing customer service.」
Efforts to emphasize customer satisfaction through stronger sales activities and enhanced customer service have continued. - FY2023RestatedAnnual report
「We have sought to strengthen our management base through enhanced technological development, quality improvements and an expanded service structure, with the goal of achieving 120% customer satisfaction.」
The company has maintained its goal of achieving 120% customer satisfaction and continued customer service through technological development, quality improvements and expansion of its service structure. - FY2022SoftenedAnnual report
「In addition to our founding management philosophy, we have set achieving 120% customer satisfaction as a management objective. To meet customer needs, we have established 6 regional headquarters nationwide, each overseeing design departments and sales offices by area, and strive to provide flexible and prompt service.」
The goal of achieving 120% customer satisfaction and the policy of prompt customer service have continued, although the number of branch offices has declined from seven to six. - FY2022-Q1RestatedAnnual report
「Under these conditions, all employees worked together to implement thorough measures to prevent the spread of COVID-19 while devoting their full efforts to sales activities focused on customer satisfaction and cost reductions.」
Sales activities focused on customer satisfaction and cost reductions have continued while thorough measures to prevent the spread of infection were implemented. - FY2021RestatedAnnual report
「In addition to our founding management philosophy, we have set achieving 120% customer satisfaction as a management goal. To meet customer needs, we have established 7 regional offices nationwide to oversee design departments and sales offices by area, and strive to respond flexibly and promptly.」
The company has continued its goal of achieving 120% customer satisfaction, prompt response through seven branch offices nationwide, and its policy of emphasizing quality, delivery and customer service. - FY2021-Q2RestatedAnnual report
「We devoted our full efforts to sales activities, prioritizing customer satisfaction.」
Sales activities prioritizing customer satisfaction continued while measures were implemented to prevent the spread of COVID-19. - FY2021-Q1RestatedAnnual report
「Amid these challenging conditions, all employees worked together and devoted their full efforts to sales activities, prioritizing customer satisfaction by strengthening sales activities and enhancing customer service, while also setting further quality improvements as a goal. However, net sales were ¥4,106 million, down 26.5% from the previous fiscal year.」
The company has continued prioritizing customer satisfaction through stronger sales activities, enhanced customer service and quality improvements. - FY2020RestatedAnnual report
「In addition to our founding management philosophy, we have set achieving 120% customer satisfaction as a management goal. To meet customer needs, we have established 7 regional offices nationwide to oversee design departments and sales offices by area, and strive to respond flexibly and promptly.」
The company has continued its goal of achieving 120% customer satisfaction, prompt response through seven branch offices nationwide, and its policy of emphasizing quality, delivery and customer service. - FY2020-Q3RestatedAnnual report
「Despite these challenging conditions, all employees worked together to conduct sales activities with maximum effort, prioritizing customer satisfaction, setting further quality improvements as a goal in addition to strengthening sales activities and enhancing customer service.」
The company has continued prioritizing customer satisfaction through stronger sales activities, enhanced customer service and quality improvements. - FY2020-Q2RestatedAnnual report
「Despite these challenging conditions, all employees worked together to conduct sales activities with maximum effort, prioritizing customer satisfaction, setting further quality improvements as a goal in addition to strengthening sales activities and enhancing customer service.」
The company has continued prioritizing customer satisfaction through stronger sales activities, enhanced customer service and quality improvements. - FY2020-Q1RestatedAnnual report
「Amid these challenging conditions, all employees worked together and devoted their full efforts to sales activities, prioritizing customer satisfaction by further improving quality, ensuring on-time delivery and enhancing customer service, resulting in net sales of ¥5,586 million, up 39.3% year on year.」
The company has continued its efforts to prioritize customer satisfaction through quality improvements, adherence to delivery schedules and enhanced customer service. - FY2019RestatedAnnual report
「In addition to our founding management philosophy, we have set achieving 120% customer satisfaction as a management goal. To meet customer needs, we have established 7 regional offices nationwide to oversee design departments and sales offices by area, and strive to respond flexibly and promptly.」
The 120% customer satisfaction target, prompt service through 7 regional headquarters nationwide, and the policy of emphasizing quality and delivery performance continue. - FY2019-Q3RestatedAnnual report
「Despite these challenging conditions, all employees worked together to conduct sales activities with maximum effort, prioritizing customer satisfaction, setting further quality improvements as a goal in addition to strengthening sales activities and enhancing customer service.」
The company has continued prioritizing customer satisfaction through stronger sales activities, enhanced customer service and quality improvements. - FY2019-Q2RestatedAnnual report
「Despite these challenging conditions, all employees worked together to conduct sales activities with maximum effort, prioritizing customer satisfaction, setting further quality improvements as a goal in addition to strengthening sales activities and enhancing customer service.」
The company has continued prioritizing customer satisfaction through stronger sales activities, enhanced customer service and quality improvements. - FY2019-Q1RestatedAnnual report
「Despite these challenging conditions, all employees worked together to conduct sales activities with maximum effort, prioritizing customer satisfaction, including further quality improvements, strict adherence to delivery schedules and enhanced customer service. However, due to intense competition for orders and on pricing, net sales were ¥4,010 million, down 10.9% year on year.」
The company has continued its efforts to prioritize customer satisfaction through quality improvements, adherence to delivery schedules and enhanced customer service. - FY2018RestatedAnnual report
「In addition to our founding management philosophy, we have set achieving 120% customer satisfaction as a management goal. To meet customer needs, we have established 7 regional offices nationwide to oversee design departments and sales offices by area, and strive to respond flexibly and promptly.」
The company continues to pursue a 120% customer satisfaction target, prompt responses through 7 regional offices nationwide, and a policy emphasizing quality, delivery schedules and service. - FY2018-Q3RestatedAnnual report
「Despite these challenging conditions, all employees worked together to conduct sales activities with maximum effort, prioritizing customer satisfaction, setting further quality improvements as a goal in addition to strengthening sales activities and enhancing customer service.」
The company has continued prioritizing customer satisfaction through stronger sales activities, enhanced customer service and quality improvements. - FY2018-Q2RestatedAnnual report
「Despite these challenging conditions, all employees worked together to conduct sales activities with maximum effort, prioritizing customer satisfaction, setting further quality improvements as a goal in addition to strengthening sales activities and enhancing customer service.」
The company has continued prioritizing customer satisfaction through stronger sales activities, enhanced customer service and quality improvements. - FY2018-Q1RestatedAnnual report
「Against this challenging backdrop, all our employees worked together to focus fully on customer satisfaction as our top priority, including further quality improvements, strict adherence to delivery schedules and enhanced customer service, as we pursued our sales activities. However, due to intense competition for orders and on pricing, net sales amounted to ¥4,500 million, down 0.7% year on year.」
The company has continued its efforts to prioritize customer satisfaction through quality improvements, adherence to delivery schedules and enhanced customer service. - FY2017RaisedAnnual report
「In addition to our founding management philosophy, we have set achieving 120% customer satisfaction as a management goal. To meet customer needs, we have established 7 regional offices nationwide to oversee design departments and sales offices by area, and strive to respond flexibly and promptly.」
In addition to strengthening quality, delivery schedules and customer service, the company has established the explicit goal of achieving 120% customer satisfaction, operates 7 regional offices nationwide and maintains an integrated service structure. - FY2017-Q3RestatedAnnual report
「Against this challenging backdrop, all our employees worked together to focus fully on customer satisfaction as our top priority, including further quality improvements, strict adherence to delivery schedules and enhanced customer service, as we pursued our sales activities. However, due to intense competition for orders and on pricing, net sales amounted to ¥13,866 million, down 9.6% from the same quarter of the previous year.」
The company has continued its efforts to prioritize customer satisfaction through quality improvements, adherence to delivery schedules and enhanced customer service. - FY2017-Q2RestatedAnnual report
「Amid these challenging conditions, all employees worked together to focus our efforts on sales activities, giving top priority to customer satisfaction, including further improvements in quality, strict adherence to delivery schedules and enhanced customer service. However, due to intense competition for orders and on pricing, net sales were ¥9,266 million, down 6.0% year on year.」
The policy of prioritizing customer satisfaction through quality improvements, adherence to delivery schedules and enhanced customer service has continued. - FY2017-Q1First statedAnnual report
「Amid these challenging conditions, all employees worked together to focus our efforts on sales activities, giving top priority to customer satisfaction, including further improvements in quality, strict adherence to delivery schedules and enhanced customer service.」
This was the first recorded initiative to prioritize customer satisfaction through quality improvements, adherence to delivery schedules and enhanced customer service.