Product defects and quality issues
First written in FY2016. 4 of 11 entries say "Mitigated", first in FY2025. Latest entry: 2026-05-27.
The whole theme swung hardest in 2026: 11 of 57 companies on the "Worse" side.
- FY2026-H1MitigatedAnnual report
「Provision for product warranties 950,545 435,257」
The provision for product warranties declined from ¥950,545 thousand in the same period of the previous year to ¥435,257 thousand. Warranty-related costs associated with quality issues have declined. - FY2025MitigatedAnnual report
「Provision for product warranties 1,517,023」
The provision for product warranties declined from ¥1,736,325 thousand in the previous period to ¥1,517,023 thousand. Warranty-related costs have declined as quality improvement measures continue. - FY2025-H1Higher provision for product warrantiesAnnual report
「Provision for product warranties 721,605 950,545」
The provision for product warranties increased from ¥721,605 thousand in the same period of the previous year to ¥950,545 thousand. Meanwhile, the balance of the provision for product warranties at the end of the interim period was ¥1,609,659 thousand, down from ¥1,774,147 thousand at the end of the previous period. - FY2024Higher Product-Warranty ProvisionAnnual report
「Provision for product warranties 1,736,325」
While the response to product quality risks continues, the provision for product warranties increased from ¥1,414,994 thousand in the previous period to ¥1,736,325 thousand. - FY2022MaterialisedAnnual report
「Selling, general and administrative expenses increased because of higher labor costs following the lifting of planned temporary closures implemented in the previous period, product repair costs associated with higher customer product utilization, new product launches and quality issues, and research and development expenses for new product development under the “Mimaki V10” strategy.」
Higher product repair costs associated with quality issues were cited as a factor behind the increase in SG&A expenses, showing that product quality risk has had an actual cost impact on results. - FY2021RestatedAnnual report
「To prevent quality issues, we will clarify and address challenges in the design, manufacturing and service divisions, while considering a more effective organizational structure.」
The risks of product defects and quality issues, and a response policy spanning the design, manufacturing and service divisions, have been reconfirmed. - FY2018-Q3MaterialisedAnnual report
「A temporary quality issue occurred with the dye-sublimation transfer method. Revenue from entry-level product hardware remained roughly in line with the same period of the previous year, while revenue from ink and pre- and post-processing products expanded.」
The temporary quality issue involving the dye-sublimation transfer method in the TA market continued to be disclosed, with revenue from entry-level product hardware remaining roughly in line with the same period of the previous year. - FY2018-Q2MaterialisedAnnual report
「A quality issue occurred with the dye-sublimation transfer method, temporarily reducing revenue from entry-level product hardware.」
The disclosure states that a quality issue involving the dye-sublimation transfer method in the TA market led to lower revenue from entry-level product hardware. - FY2016First statedAnnual report
「Although the Group manufactures various products with close attention to quality, there is no guarantee that these products will be entirely free from quality issues.」
Risks include reputational damage, compensation payments and delays in product development if a serious quality issue occurs.