Business Disruptions Caused by Information System and Network Failures
First written in FY2018. 2 of 6 entries say "Restated". Latest entry: FY2025.
MS&Consulting moved to the "Worse" side of this theme in 2021, 5 years before the typical company in this theme (2026).
The whole theme swung hardest in 2026: 16 of 81 companies on the "Worse" side.
122 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「The Group uses information systems, the internet and other infrastructure for conducting surveys, producing reports, delivering and analysing survey results, and providing e-learning content and business chat to promote improvement activities in MSR and the product suite “tenpoket,” provided as SaaS.」
The risk of system failures affecting surveys, production, delivery, analysis, e-learning and business chat for MSR and tenpoket continues. - FY2022ReframedAnnual report
「The Group uses information systems, the internet and other infrastructure for conducting surveys, producing reports, delivering and analysing survey results, and providing e-learning content and business chat to promote improvement activities in MSR and the product suite “tenpoket,” provided as SaaS.」
The services subject to system failure risk were reorganised as MSR and the SaaS product suite tenpoket, and the scope of use, including e-learning and business chat, was indicated. - FY2021Update to the names of the services covered by the systemsAnnual report
「The Group uses information systems, the internet and other infrastructure for conducting surveys, producing reports, delivering and analysing survey results, and providing e-learning content to promote improvement activities in MSR, tenpoket Team Survey and MS Navi.」
The service subject to system failure risk was changed from STAR to tenpoket Team Survey, while the scope of use, including surveys, production, delivery and analysis, continued to be indicated. - FY2020RestatedAnnual report
「The Group uses information systems, the internet and other infrastructure for conducting surveys, producing reports, delivering and analysing survey results, and providing e-learning content to promote improvement activities in MSR, STAR and MS Navi.」
The scope of impact from system failures continues to be specified as covering surveys, production, delivery, analysis and e-learning for MSR, STAR and MS Navi. - FY2019WorsenedAnnual report
「The Group uses information systems, the internet and other infrastructure for conducting surveys, producing reports, delivering and analysing survey results, and providing e-learning content to promote improvement activities in MSR, STAR and MS Navi.」
The scope of the system failure risk was specified as covering surveys, production, delivery, analysis and e-learning for MSR, STAR and MS Navi, and the scope of impact was indicated. - FY2018First statedAnnual report
「If system failures occur as a result of natural disasters, fires, power outages or other accidents, defects in programs or hardware, computer viruses, hacker attacks or unauthorised external access, the Group's business, operating results and financial position may be affected through the suspension of Group operations or services and the loss of important data.」
The risk of service interruptions and data loss caused by failures in the systems and internet infrastructure supporting report production, delivery and customer analysis is indicated.