Leaks of Personal Information and Confidential Customer Information
First written in FY2018. 2 of 5 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2025RestatedAnnual report
「We are implementing measures including regular employee training on information management, strengthening the Group-wide information management framework, tightening security requirements in system development and operations, strengthening monitoring of system access, and conducting regular system security assessments by third parties.」
Measures to prevent information leakage through employee training, the management framework, security requirements, access monitoring and third-party assessments continue. - FY2021MitigatedAnnual report
「Accordingly, we are implementing measures including regular employee training on information management, strengthening the Group-wide information management framework, tightening security requirements in system development and operations, strengthening monitoring of system access, and conducting regular system security assessments by third parties.」
Specific measures to address the risk of information leakage have been established, including employee training, a Group-wide management framework, security requirements, access monitoring and third-party assessments. - FY2020RestatedAnnual report
「If information leakage occurs as a result of computer viruses, hacker attacks, unauthorised external access, deficiencies in internal control systems, or the intentional or negligent acts of Group employees, the Group's business, operating results and financial position may be affected through a decline in its brand image and social credibility, the incurrence of response costs, claims for damages against the Company and reductions in fees for the Group's services.」
The risks associated with leakage of large volumes of personal and confidential customer information, and the resulting impacts, including diminished credibility, claims for damages and reductions in fees, continue. - FY2019WorsenedAnnual report
「In addition, if domestic or overseas laws and regulations concerning the protection of personal or confidential information are amended, the Group's business, operating results and financial position may be affected by costs associated with modifying systems and changing business processes to comply with the amendments.」
In addition to leakage caused by attacks, unauthorised access and deficiencies in information management, the costs of complying with amendments to domestic and overseas laws and regulations and changes to business processes were identified as information security-related risks. - FY2018First statedAnnual report
「In operating MSR, the Group holds a large volume of personal information relating to monitors. It also holds a substantial amount of confidential information belonging to client companies that is required in the course of providing consulting and training services. If information leakage occurs as a result of computer viruses, hacker attacks, unauthorised external access, deficiencies in internal control systems, or the intentional or negligent acts of Group employees, the Group's business, operating results and financial position may be affected through a decline in its brand image and social credibility, the incurrence of response costs and claims for damages against the Company.」
The risk of leakage caused by attacks, unauthorised access, deficiencies in information management or employee negligence, arising from the holding of large volumes of monitors' personal information and confidential customer information.