Expansion of the Aftermarket Business and World No. 1 Customer Satisfaction
First written in FY2017-Q1. 16 of 31 entries say "Advanced", first in FY2017. Latest entry: 2026-08-04.
No other company in this theme has enough history to compare yet.
- 2026-08-04AdvancedEarnings presentation
「アフターマーケット向け 396億円（ 前年同期比 +44億円） アフターマーケット向け売上高構成比18%→19％」
アフターマーケット向け売上高と構成比が前年同期から増加し、同事業の回復が四半期実績として示されている。 - FY2026AdvancedAnnual report
「The introduction of the “FIRST” ready-delivery system for standard products at sales subsidiaries, an initiative undertaken to strengthen supply capacity, and the expansion of finished-goods inventories were largely completed. The Company began its analysis services in March last year and maintenance services for industrial machinery CVJs in October.」
In the aftermarket, the introduction of a ready-delivery system for standard products and the expansion of finished-goods inventories were largely completed, and analysis services and maintenance services for industrial machinery CVJs were also launched. - 2026-05-15AdvancedEarnings presentation
「既存代理店のシェアアップ（当社製品の取り扱い量増）と欧州、中東及びアフリカ地域を中心にグローバルに代理店網を拡大」
アフターマーケット事業について、代理店網の拡大、在庫拡充、ODM品の開発・調達、サービス・ソリューションの強化を具体的な施策として示している。 - FY2026-H1Update to regional sales performanceAnnual report
「In the bearings and other businesses, sales to the aftermarket increased.」
In Japan, aftermarket sales in the bearings and other businesses increased. Aftermarket sales also increased in the CVJ axle business in the Americas and the bearings and other businesses in Asia and other regions. In Europe, however, aftermarket sales declined. - FY2025WorsenedAnnual report
「In the bearings and other businesses, sales to the aftermarket declined, while sales to the OEM market increased for industrial machinery and declined for automobiles.」
The Company reports a decline in aftermarket sales in the bearings and other businesses for the full fiscal year. - FY2025-H1WorsenedAnnual report
「In the bearings and other businesses, sales to the aftermarket declined, while sales to the OEM market increased for industrial machinery and declined for automobiles.」
During the interim consolidated accounting period, declines in aftermarket sales were reported in Japan, the Americas, Europe, Asia and other regions, indicating deterioration in the aftermarket business’s sales performance. - FY2024-Q3Update to third-quarter resultsAnnual report
「Sales were ¥102,465 million, up 3.5% year on year, mainly due to foreign exchange effects. Although selling-price pass-through was implemented, operating profit was ¥13,286 million, down 15.4% year on year, mainly due to higher steel prices.」
Sales in the aftermarket increased year on year, while operating profit fell below the year-earlier level owing mainly to the impact of higher steel prices. - FY2024-Q2AdvancedAnnual report
「Sales were ¥69,822 million, up 6.0% year on year, mainly due to foreign exchange effects. Although selling-price pass-through was implemented, operating profit was ¥8,879 million, down 10.9% year on year, mainly due to higher steel prices.」
Sales in the aftermarket increased year on year, while operating profit declined owing to the impact of higher steel prices. - FY2024-Q1AdvancedAnnual report
「Sales were ¥35,458 million, up 9.6% year on year, mainly due to stronger customer demand. Despite higher steel prices and fixed costs, operating profit was ¥4,769 million, up 3.3% year on year, owing mainly to the pass-through of selling prices.」
Sales and operating profit in the aftermarket exceeded the year-earlier levels, indicating progress in the aftermarket business’s results. - FY2023AdvancedAnnual report
「Sales were ¥134,039 million, up 19.5% from the previous fiscal year, mainly due to stronger customer demand. Despite higher steel prices and fixed costs, operating profit was ¥22,270 million, up 51.8% from the previous fiscal year, owing mainly to the pass-through of selling prices, volume and foreign exchange effects.」
Sales and operating profit in the aftermarket exceeded the previous year’s results. The Company is also advancing business expansion through regular inventories, technical services, condition-monitoring businesses and remote support. - FY2023-Q3AdvancedAnnual report
「Sales were ¥99,020 million, up 20.7% year on year, mainly due to stronger customer demand. Despite higher steel prices and fixed costs, operating profit was ¥15,704 million, up 48.9% year on year, owing mainly to the pass-through of selling prices, volume and foreign exchange effects.」
Sales and operating profit in the aftermarket exceeded the year-earlier levels, indicating progress in results including the effects of selling-price pass-through, volume and foreign exchange. - FY2023-Q2AdvancedAnnual report
「Sales were ¥65,892 million, up 21.8% year on year, mainly due to stronger customer demand. Despite higher steel prices and fixed costs, operating profit was ¥9,964 million, up 45.1% year on year, owing mainly to the pass-through of selling prices, volume and foreign exchange effects.」
Cumulative sales and operating profit in the aftermarket through the second quarter exceeded the year-earlier levels, indicating progress in the aftermarket business’s results. - FY2022AdvancedAnnual report
「Sales were ¥112,196 million, up 22.6% from the previous fiscal year, mainly due to stronger customer demand. Operating profit was ¥14,668 million, up 64.7% from the previous fiscal year, mainly due to the increase in sales volume.」
Sales and operating profit in the aftermarket exceeded the previous year’s results. The Company is also advancing initiatives including expanding the operation of its regular inventory system, remote technical training, remote technical support and proposals for condition monitoring. - FY2022-Q3AdvancedAnnual report
「Sales were ¥82,069 million, up 22.9% year on year, mainly due to stronger customer demand. Operating profit was ¥10,544 million, up 90.4% year on year, mainly due to the increase in sales volume.」
Sales and operating profit in the aftermarket exceeded the year-earlier levels, improving the aftermarket business’s results. - FY2022-Q2AdvancedAnnual report
「Sales were ¥54,088 million, up 26.2% year on year, mainly due to stronger customer demand. Operating profit was ¥6,869 million, up 202.6% year on year, mainly due to the increase in sales volume.」
Sales and operating profit in the aftermarket exceeded the year-earlier levels, improving the aftermarket business’s results. - FY2022-Q1AdvancedAnnual report
「Sales were ¥26,981 million, up 38.0% year on year, mainly due to stronger customer demand. Operating profit was ¥3,415 million, up 352.3% year on year, mainly due to the increase in sales volume.」
Sales and operating profit in the aftermarket exceeded the year-earlier levels, improving the aftermarket business’s results. - FY2021AdvancedAnnual report
「We will expand sales by advancing initiatives including increasing regular inventories through stronger supply capacity, strengthening technical support and services for customers in the ASEAN and India regions through the establishment of a technical caravan division, and reorganising the automotive aftermarket division and functions.」
The aftermarket business is taking concrete measures including expanding regular inventories, technical caravans in ASEAN and India, reorganising the automotive aftermarket division, and developing a condition-monitoring business using sensors and IoT. - FY2021-Q2Update to second-quarter resultsAnnual report
「Sales fell sharply to ¥42,863 million, down 23.5% year on year, mainly due to lower customer demand. Although fixed costs declined, operating profit was ¥2,270 million, down 65.9% year on year, mainly due to the decline in sales volume.」
Cumulative sales and operating profit in the aftermarket through the second quarter fell below the year-earlier levels, updating the aftermarket business’s results. - FY2021-Q1Update to first-quarter resultsAnnual report
「Sales fell sharply to ¥19,552 million, down 30.7% year on year, mainly due to lower customer demand. Although fixed costs declined, operating profit was ¥755 million, down 77.3% year on year, mainly due to the decline in sales volume.」
First-quarter sales and operating profit in the aftermarket fell below the year-earlier levels, updating the aftermarket business’s results. - FY2020-Q3Update to third-quarter resultsAnnual report
「Sales were ¥82,603 million, down 7.4% year on year, mainly due to lower customer demand. Operating profit was ¥9,411 million, down 16.7% year on year, mainly due to the decline in sales volume.」
Cumulative sales and operating profit in the aftermarket through the third quarter both fell below the year-earlier levels. - FY2020-Q2Update to second-quarter resultsAnnual report
「Sales were ¥55,991 million, down 8.3% year on year, mainly due to lower customer demand. Operating profit was ¥6,655 million, down 15.2% year on year, mainly due to the decline in sales volume.」
Cumulative sales and operating profit in the aftermarket through the second quarter both fell below the year-earlier levels. - FY2020-Q1Update to first-quarter resultsAnnual report
「Sales were ¥28,218 million, down 7.5% year on year, mainly due to lower customer demand. Operating profit was ¥3,318 million, down 18.8% year on year, mainly due to the decline in sales volume.」
In the first quarter, sales and operating profit in the aftermarket both fell below the year-earlier levels. - FY2019AdvancedAnnual report
「Sales were ¥118,849 million, up 1.8% from the previous fiscal year, mainly due to an increase in sales to the industrial machinery aftermarket. Operating profit was ¥15,183 million, up 1.2% from the previous fiscal year, owing mainly to the effects of higher sales.」
Sales and operating profit in the aftermarket exceeded the previous year’s results, indicating progress in the aftermarket business’s results. - FY2019-Q3AdvancedAnnual report
「Sales were ¥89,245 million, up 4.8% year on year, mainly due to an increase in sales to the industrial machinery aftermarket. Operating profit was ¥11,298 million, up 10.5% year on year, owing mainly to the effects of higher sales.」
Sales and operating profit in the aftermarket increased year on year, indicating progress in the aftermarket business’s results. - FY2018-Q3RestatedAnnual report
「“Toward No. 1 customer satisfaction worldwide through product range and engineering services”」
The Company has reiterated its initiatives aimed at achieving No. 1 customer satisfaction worldwide through its product range and engineering services. - FY2018-Q2RestatedAnnual report
「“Toward No. 1 customer satisfaction worldwide through product range and engineering services”」
The Company has reiterated its initiatives aimed at achieving No. 1 customer satisfaction worldwide through its product range and engineering services. - FY2018-Q1RestatedAnnual report
「“Toward No. 1 customer satisfaction worldwide through product range and engineering services”」
The Company has reiterated its initiatives aimed at achieving No. 1 customer satisfaction worldwide through its product range and engineering services. - FY2017AdvancedAnnual report
「In Japan, we are strengthening technical services by holding events such as the Aftermarket Academy, which provides technical training and bearing diagnostics. Overseas, we are expanding our automotive aftermarket business in Europe, the Americas, China and other markets. In the industrial machinery aftermarket business, we are strengthening caravan activities, in which technical service vehicles visit distributors and their customers, to build trusted relationships and expand sales. On the production side, we will expand the heat-treatment facility at NTN Noto Works in Shiga, Ishikawa Prefecture, establishing an integrated bearing production system in the Noto area to shorten production lead times and achieve a stable supply system.」
The Company describes specific initiatives aimed at achieving No. 1 customer satisfaction worldwide, including technical training and bearing diagnostics, overseas aftermarket businesses, caravan activities using technical service vehicles, and expansion of the heat-treatment facility at Noto Works. - FY2017-Q3RestatedAnnual report
「“Toward No. 1 customer satisfaction worldwide through product range and engineering services”」
The Company has reiterated its initiatives aimed at achieving No. 1 customer satisfaction worldwide through its product range and engineering services. - FY2017-Q2RestatedAnnual report
「“Toward No. 1 customer satisfaction worldwide through product range and engineering services”」
For the aftermarket business, the Company has reiterated its goal of achieving No. 1 customer satisfaction worldwide through its product range and engineering services. - FY2017-Q1First statedAnnual report
「“Toward No. 1 customer satisfaction worldwide through product range and engineering services”」
For the expansion of the aftermarket business, the Company is using its product range and engineering services as the means and aims to achieve No. 1 customer satisfaction worldwide.