Announced details
Admission management and admission fee payments at Shinjuku Gyoen, and visitor services including for visitors from overseas
The number of visitors to Shinjuku Gyoen exceeded 3 million in fiscal 2025. A record high was set in each year from fiscal 2023 through fiscal 2025. Visitors from overseas are estimated to account for approximately half of all visitors.
高見沢サイバネティックス provides and installed the admission management system at Shinjuku Gyoen. For this demonstration experiment, it will be responsible for installing terminals at the admission facilities and modifying the system. Its relationship with Sumitomo Mitsui Card Company, Limited and QUADRAC Corporation is based on each company’s role in the demonstration experiment.
The Ministry of the Environment Shinjuku Gyoen Management Office manages Shinjuku Gyoen. Sumitomo Mitsui Card Company, Limited supports the introduction of cashless payment systems and provides the stera platform. QUADRAC Corporation provides Q-move, a SaaS-based platform for payments and authentication. Other information, including location, representative, capital, and year established, is not disclosed.
Shinjuku Gyoen (Shinjuku Gate, Okido Gate, and Sendagaya Gate)
General admission: ¥500. Visa only; during the demonstration experiment, only the general admission fee will apply.
The company does not address Contract Value / Impact on Business Performance.
Ministry of the Environment press release (6 August 2026)
Visa only
From 12 August 2026 through fiscal 2026 (scheduled)
| Item | Details |
|---|---|
| Names of Products / Services Covered | Admission management system, Credit-card ticketless admission, stera transit (commonly known as the “credit-card transit” service), Q-move |
| Counterparty | Ministry of the Environment Shinjuku Gyoen Management Office, Sumitomo Mitsui Card Company, Limited, QUADRAC株式会社 |
| Counterparty overview | The Ministry of the Environment Shinjuku Gyoen Management Office manages Shinjuku Gyoen. Sumitomo Mitsui Card Company, Limited supports the introduction of cashless payment systems and provides the stera platform. QUADRAC Corporation provides Q-move, a SaaS-based platform for payments and authentication. Other information, including location, representative, capital, and year established, is not disclosed. |
| Relationship with the Company | 高見沢サイバネティックス provides and installed the admission management system at Shinjuku Gyoen. For this demonstration experiment, it will be responsible for installing terminals at the admission facilities and modifying the system. Its relationship with Sumitomo Mitsui Card Company, Limited and QUADRAC Corporation is based on each company’s role in the demonstration experiment. |
| Offering price | General admission: ¥500. Visa only; during the demonstration experiment, only the general admission fee will apply. |
| Launch date | 12 August 2026 (Wednesday), from 9:00 onward (demonstration experiment scheduled to begin) |
| Applicable area | Admission management and admission fee payments at Shinjuku Gyoen, and visitor services including for visitors from overseas |
| Location | Shinjuku Gyoen (Shinjuku Gate, Okido Gate, and Sendagaya Gate) |
| Location scale | Gate 1 at each entrance |
| Usage history | The number of visitors to Shinjuku Gyoen exceeded 3 million in fiscal 2025. A record high was set in each year from fiscal 2023 through fiscal 2025. Visitors from overseas are estimated to account for approximately half of all visitors. |
| Source | Ministry of the Environment press release (6 August 2026) |
| Available payment brand | Visa only |
| Demonstration experiment period | From 12 August 2026 through fiscal 2026 (scheduled) |
Items this document does not state (7)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To accommodate the growing and increasingly diverse number of visitors, facilitate admission, diversify payment options, reduce waiting times at ticket machines, improve the efficiency of cash management, and reduce the burden of assisting visitors from overseas.