Expanding After-Sales Services and Geographic Coverage to Stabilize Revenue
First written in FY2017. 13 of 25 entries say "Advanced", first in FY2022-Q2. Latest entry: 2026-11-10.
The whole theme swung hardest in 2017: 2 of 14 companies on the "Worse" side.
13 other companies' latest entry also says "Advanced".
- FY2027-H1AdvancedAnnual report
「Equipment and parts sales ¥1,688.360 million Maintenance and repair services ¥869.575 million Other ¥0.075 million Total ¥2,558.010 million」
Sales from maintenance and repair services increased to ¥869.575 million from ¥711.681 million in the same period of the previous year. Service sales, which had temporarily weakened in the previous fiscal year, recovered and expanded in the interim period. - 2026-07-31RestatedResults
「アフターサービス事業の業績が堅調に推移した」
アフターサービス事業の堅調推移を再確認している。 - FY2026ReframedAnnual report
「Strategy ① Strengthen focus on AS (after-sales services), a source of earnings, expand AS by strengthening customer support capabilities, and establish a circular business model originating from AS」
The company has positioned expansion of after-sales services and earnings stabilisation as the core of maximising its earning power, the area of greatest focus under the 26 Medium-Term Management Plan, and has developed this into the establishment of a circular business model. - 2026-05-27RaisedGeneral Meeting of Shareholders
「収益源であるAS(アフターサービス)への重点強化」
アフターサービスを26中計で最も注力する領域の一つとして位置付け、顧客対応力強化と循環型ビジネスの確立を掲げた。 - FY2026-H1SoftenedAnnual report
「Major goods or services Equipment and parts sales 1,902,951 Maintenance and servicing 711,681 Other 1,830 Total 2,616,463」
Revenue from maintenance and servicing was ¥711.681 million, down from ¥861.675 million in the same period of the previous year. The upward trend in service sales seen through the previous fiscal year weakened during the interim period under review. - FY2025AdvancedAnnual report
「Major goods or services Equipment and parts sales 4,877,735 Maintenance and servicing 2,125,200 Other 1,007 Total 7,003,943」
Revenue from maintenance and servicing was ¥2,125 million, up from ¥1,939 million in the previous fiscal year. Expansion of the after-sales service area continues. - FY2025-H1AdvancedAnnual report
「Equipment and parts sales 2,168,891 Maintenance and servicing 861,675 Other 337 Total 3,030,904」
Revenue from maintenance and servicing for the interim accounting period was ¥861.675 million, up from ¥747.865 million in the same period of the previous year. Sales expansion in the after-sales service area continues. - FY2024AdvancedAnnual report
「Fiscal year under review (1 April 2023 to 31 March 2024) Major goods or services Equipment and parts sales 5,316,145 Maintenance and servicing 1,938,745 Other 6,175 Total 7,261,065」
Revenue from maintenance and servicing was ¥1,938.745 million, up from ¥1,801.221 million in the same period of the previous year. Sales expansion in the after-sales service area continues. - FY2024-Q3AdvancedAnnual report
「Maintenance and servicing 1,404,260」
Revenue from maintenance and servicing for the nine months ended was ¥1,404.260 million, up from ¥1,243.548 million in the same period of the previous year. Sales expansion in the after-sales service and maintenance areas continues. - FY2024-Q2AdvancedAnnual report
「Maintenance and servicing 747,865」
Revenue from maintenance and servicing for the six months ended was ¥747.865 million, up from ¥717.196 million in the same period of the previous year. Sales expansion in the after-sales service and maintenance areas continues. - FY2024-Q1AdvancedAnnual report
「First-quarter cumulative period Maintenance and servicing 324,054」
Revenue from maintenance and servicing was ¥324.054 million, up from ¥301.699 million in the same period of the previous year. Sales expansion in the after-sales service and maintenance areas also progressed in the first quarter. - FY2023AchievedAnnual report
「In addition, after-sales services achieved steady growth in performance through proactive sales activities, enabling the company to secure orders and revenue above plan.」
Regarding the expansion of after-sales services set out in the previous medium-term management plan, the company achieved orders and revenue above plan through proactive sales activities. - FY2023-Q3AdvancedAnnual report
「Maintenance and servicing 1,243,548」
Revenue from maintenance and servicing for the nine months ended was ¥1,243.548 million, up from ¥1,197.385 million in the same period of the previous year. Service sales continue to make progress toward expanding earnings across the entire product life cycle. - FY2023-Q2AdvancedAnnual report
「Maintenance and servicing 717,196」
Revenue from maintenance and servicing for the six months ended was ¥717.196 million, up from ¥644.382 million in the same period of the previous year. This demonstrated progress in sales in the after-sales service and maintenance areas. - FY2023-Q1AdvancedAnnual report
「Major goods or services Equipment and parts sales 846,521 Maintenance and servicing 301,699 Other 986 Total 1,149,207」
Revenue from maintenance and servicing in the first quarter was ¥301.699 million, up from ¥266.458 million in the same period of the previous year. This demonstrated progress in sales in the after-sales service and maintenance areas. - FY2022RestatedAnnual report
「② Establishing a product life-cycle services business model, vigorously promoting sales activities, and growing performance」
The company continues to pursue, as its vision for 2022, a policy of establishing a services business model covering the entire product life cycle rather than after-sales services alone. - FY2022-Q2AdvancedAnnual report
「Under these circumstances, consolidated net sales for the cumulative second quarter increased 6.8% year on year to ¥2,142 million, due mainly to higher sales of compressors for hydrogen stations for fuel-cell vehicles (FCVs) and maintenance parts for overseas markets.」
Increased sales of maintenance parts overseas contributed to higher first-half revenue, demonstrating progress in sales in the after-sales service and maintenance areas. - FY2021ReframedAnnual report
「However, the decline is expected to be limited because a certain level of orders, including projects for hydrogen stations and the hydrogen supply chain, can be expected, and the company is promoting the establishment of a structure aimed at expanding earnings across the entire product life cycle.」
The company has broadened the stated objective from expanding its conventional after-sales service operations to establishing a business model and structure aimed at expanding earnings across the entire product life cycle. - FY2021-Q3SoftenedAnnual report
「Although projects for hydrogen stations performed well, revenue fell 3.1% year on year to ¥3,987 million due mainly to lower demand for maintenance parts.」
While the company has set expansion of its after-sales service operations and earnings stabilisation as objectives, lower demand for maintenance parts was a factor behind the decline in revenue. - FY2020SoftenedAnnual report
「Revenue and ordinary profit fell slightly short of plan because there were fewer-than-expected short-lead-time projects, such as compressors for electric power companies, and after-sales service orders and revenue remained sluggish.」
Contrary to the policy of expecting after-sales service orders and revenue to increase, orders and revenue remained sluggish in fiscal 2019, resulting in the target being missed. - FY2019RestatedAnnual report
「We are also working to establish a structure for expanding after-sales service sales and expect orders and revenue to increase.」
The company continues to expand the scope and geographic reach of its after-sales services and strengthen its service structure, and expects orders and revenue to increase. - FY2018RestatedAnnual report
「We will expand the scope and geographic reach of our services, strengthen our after-sales service structure to better serve customers, and seek to stabilise earnings.」
The company continues to pursue expansion of the scope and geographic reach of its after-sales services, reinforcement of its service structure, and earnings stabilisation. - FY2017First statedAnnual report
「We will expand the scope and geographic reach of our services, strengthen our after-sales service structure to better serve customers, and seek to stabilise earnings.」
The company is seeking to expand the scope and geographic reach of its after-sales services and stabilise earnings by strengthening its service structure.