Delivering customer delight and excitement
First written in FY2017. 16 of 18 entries say "Restated". Latest entry: FY2025-H1.
The whole theme swung hardest in 2018: 2 of 11 companies on the "Worse" side.
12 other companies' latest entry also says "Restated".
- FY2025-H1RestatedAnnual report
「There have been no material changes in the business and financial issues that our group should prioritize during the current interim consolidated accounting period.」
It is stated that there have been no significant changes concerning priority issues, including achieving customer satisfaction. - FY2024RestatedAnnual report
「We will conduct research and development ahead of the times and enhance our manufacturing technologies in order to provide customers with appealing products that satisfy them.」
The management policy of achieving customer satisfaction through research and development and manufacturing technologies remains in place. - FY2024-Q3RestatedAnnual report
「During the third quarter of the current consolidated cumulative period, there were no significant changes to the business and financial matters that our group should address as a priority.」
It is stated that there have been no significant changes concerning priority issues, including delivering customer delight and excitement. - FY2024-Q2RestatedAnnual report
「During the second quarter of the current consolidated cumulative period, there were no significant changes to the business and financial matters that our group should address as a priority.」
It is stated that there have been no significant changes concerning priority issues, including delivering customer delight and excitement. - FY2024-Q1RestatedAnnual report
「There have been no material changes in the business and financial issues that our group should prioritize during the cumulative first quarter of the current consolidated fiscal year.」
It is stated that there have been no significant changes concerning priority issues, including delivering customer delight and excitement. - FY2023-Q2RestatedAnnual report
「During the second quarter of the current consolidated cumulative period, there were no significant changes to the business and financial matters that our group should address as a priority.」
It is stated that there have been no significant changes concerning priority issues, including delivering customer delight and excitement. - FY2022-Q3RestatedAnnual report
「During the third quarter of the current consolidated cumulative period, there were no significant changes to the business and financial matters that our group should address as a priority.」
It is stated that there have been no significant changes concerning priority issues, including delivering customer delight and excitement. - FY2022-Q2RestatedAnnual report
「During the second quarter of the current consolidated cumulative period, there were no significant changes to the business and financial matters that our group should address as a priority.」
It is stated that there have been no significant changes concerning priority issues, including delivering customer delight and excitement. - FY2022-Q1RestatedAnnual report
「There have been no material changes in the business and financial issues that our group should prioritize during the cumulative first quarter of the current consolidated fiscal year.」
It is stated that there have been no significant changes concerning priority issues, including delivering customer delight and excitement. - FY2021-Q3RestatedAnnual report
「During the third quarter of the current consolidated cumulative period, there were no significant changes to the business and financial matters that our group should address as a priority.」
It is stated that there have been no significant changes concerning priority issues, including delivering customer delight and excitement. - FY2020ReframedAnnual report
「We will conduct research and development ahead of the times and enhance our manufacturing technologies in order to provide customers with appealing products that satisfy them.」
The expression “customer delight and excitement” has been replaced with wording describing the provision of appealing products that satisfy customers through research and development and manufacturing technologies. - FY2020-Q3RestatedAnnual report
「During the third quarter of the current consolidated cumulative period, there were no significant changes to, or newly arising issues among, the business and financial matters that our group needs to address.」
It is stated that there have been no significant changes or new issues concerning medium- to long-term issues, including delivering “customer delight and excitement.” - FY2020-Q2RestatedAnnual report
「During the second quarter of the current consolidated cumulative period, there were no significant changes to, or newly arising issues among, the business and financial matters that our group needs to address.」
It is stated that there have been no significant changes or new issues concerning medium- to long-term issues, including delivering “customer delight and excitement.” - FY2019RestatedAnnual report
「We will continue striving to deliver “customer delight and excitement.”」
The wording identifying customer delight and excitement as a goal of the medium- to long-term objectives has been restated. - FY2018-Q3RestatedAnnual report
「During the third quarter of the current consolidated cumulative period, there were no significant changes to, or newly arising issues among, the business and financial matters that our group needs to address.」
It is stated that there have been no significant changes or new issues concerning medium- to long-term issues, including delivering “customer delight and excitement.” - FY2018-Q2RestatedAnnual report
「During the second quarter of the current consolidated cumulative period, there were no significant changes to, or newly arising issues among, the business and financial matters that our group needs to address.」
It is stated that there have been no significant changes or new issues concerning medium- to long-term issues, including delivering “customer delight and excitement.” - FY2018-Q1RestatedAnnual report
「During the first quarter of the current consolidated cumulative period, there were no significant changes to, or newly arising issues among, the business and financial matters that our group needs to address.」
It is stated that there have been no significant changes or new issues concerning medium- to long-term issues, including delivering “customer delight and excitement.” - FY2017First statedAnnual report
「We will continue striving to deliver “customer delight and excitement.”」
Customer delight and excitement is explicitly identified as an independently stated goal of the medium- to long-term management strategy and issues to be addressed.