Solution-oriented consultative sales using IT and sensing technologies to address customer challenges and acquire new customers

「CSVビジネスの拡大に取り組み、新興国市場を含むグローバルで導入事例を拡大させました。お客様への提供価値が高く、既存事業と比較して収益性も高い当ビジネスの売上拡大を通じて、一般水処理セグメントの収益性の改善を図りました。」

「顧客接点を強化するため、欧米地域で前年同期に獲得した案件の立ち上げに注力し、大型案件に対応可能な基盤を整備するとともに、エンジニアリング力と技術力を駆使して、グローバルにサービス事業の起点となる水処理装置案件の受注獲得を図りました。」

「クリタ・アメリカ,Inc.社とアビスタ・テクノロジーズ,Inc.社の交流深化・情報連携の強化を図ることにより、新たなビジネス機会の創出、RO薬品を含むCSVビジネスの展開加速、新規開拓による顧客基盤拡大を実現し、北米の水処理市場におけるクリタグループのプレゼンスのさらなる向上を目指すものです。」

「PSV-27計画の２年目である当期は、電子産業における事業基盤の強化とグローバル展開の推進に取り組み、世界四極（日本、アジア、北南米、EMEA）での電子事業戦略の基本方針に基づいた活動を推進し、米国および欧州での案件を受注したほか、精密洗浄事業の市況低迷や水供給事業の計画変更を受けて、サービス事業の拡大を図りました。」

「PSV-27計画の初年度である当期は、電子産業への重点化に取り組み、新規のお客様から水供給サービスの受注を獲得したほか、ドイツのアルカデ・エンジニアリングGmbHとその関連会社の株式を取得し、欧州での事業基盤を整備しました。」

「主に前連結会計年度に開始した超純水供給契約案件の貢献により、継続契約型サービスが増加した一方で、水処理装置が前年同期における複数の大型案件の受注計上の反動により、また精密洗浄が半導体市況悪化による国内および米国の顧客工場の稼働率低下の影響を受け、それぞれ減少したほか、メンテナンスも減少しました。」

「Against this backdrop, the Group strengthened its efforts to expand comprehensive solution proposals and CSV businesses aimed at creating shared value with society, including addressing climate change, based on a deep understanding of social and customer issues and focused on helping customers reduce environmental impact through water conservation, CO2 emissions reduction and waste reduction, as well as improve productivity.」

「Against this backdrop, the Group strengthened its efforts to expand comprehensive solution proposals and CSV businesses aimed at creating shared value with society, including addressing climate change, based on a deep understanding of social and customer issues and focused on helping customers reduce environmental impact through water conservation, CO2 emissions reduction and waste reduction, as well as improve productivity.」

「Against this backdrop, the Group strengthened its efforts to expand comprehensive solutions by aiming to become a long-term indispensable partner for customers and focusing on proposals that help customers address challenges such as water conservation, CO2 emissions reduction, waste reduction and productivity improvement, based on a deep understanding of social and customer issues.」

「Against this backdrop, the Group strengthened its efforts to expand comprehensive solutions by aiming to become a long-term indispensable partner for customers and focusing on proposals that help customers address challenges such as water conservation, CO2 emissions reduction, waste reduction and productivity improvement, based on a deep understanding of social and customer issues.」

「Against this backdrop, the Group strengthened its efforts to expand comprehensive solutions by aiming to become a long-term indispensable partner for customers and focusing on proposals that help customers address challenges such as water conservation, CO2 emissions reduction, waste reduction and productivity improvement, based on a deep understanding of social and customer issues.」

「顧客市場ごとにマーケティング・営業・技術・開発が連携する体制を強化し、CSVビジネス、総合ソリューションなどの新規受注による収益性改善目標を設定し展開を加速させました。」

「Against this backdrop, the Group accelerated the rollout of comprehensive solutions by providing a stable supply of products and services essential to the continuity of customers’ business activities, while focusing on proposals that help customers address challenges such as reducing environmental impact through energy conservation and waste reduction, and improving productivity, based on a thorough understanding of social and customer issues.」

「Against this backdrop, the Group accelerated the rollout of comprehensive solutions by providing a stable supply of products and services essential to the continuity of customers’ business activities, while focusing on proposals that help customers address challenges such as reducing environmental impact, conserving energy and improving productivity based on a thorough understanding of social and customer issues.」

「The Group accelerated the rollout of comprehensive solutions by providing a stable supply of products and services essential to the continuity of customers’ business activities, while focusing on proposals that contribute to addressing customer issues such as reducing environmental impact, conserving energy and improving productivity, based on a thorough understanding of social and customer issues.」

「Against this backdrop, to deepen customer relationships, the Group strengthened its sales organization by market and region and promoted comprehensive solution proposals that help customers address challenges such as reducing environmental impact, conserving energy and improving productivity.」

「Against this backdrop, to deepen customer relationships, the Group strengthened its sales organization by market and region and promoted comprehensive solution proposals that help customers address challenges such as reducing environmental impact, conserving energy and improving productivity.」

「国内では、新商品・新サービスを活用した課題解決提案により新規の顧客開拓に努めたことなどで冷却水薬品、鉄鋼向けプロセス薬品は増加し、全体の受注高・売上高も、前年同期における機器・役務のスポット案件計上の反動があったものの、増加しました。」

「国内では、新商品・新サービスを活用した課題解決提案により新規の顧客開拓に努めたことなどで冷却水薬品、鉄鋼向けプロセス薬品は増加しました」

「受注高・売上高につきましては、国内では、新商品・新サービスを活用した課題解決提案により新規の顧客開拓に努めたことなどで石油精製・石油化学向けプロセス薬品、鉄鋼向けプロセス薬品は増加しました」

「国内では、顧客工場の操業度回復や新商品・新サービスを活用した課題解決提案により新規の顧客開拓に努めたことにより、主力商品のボイラ薬品、冷却水薬品が増加したことに加え、紙パルプ向けプロセス薬品及び鉄鋼向けプロセス薬品も伸長し、受注高・売上高はともに増加しました。」

「Against this backdrop, the Group worked to develop and bring to market competitive products and services using IT and sensing technologies, while promoting proposals that contribute to addressing customer issues such as reducing environmental impact, conserving energy and improving productivity.」

「In Japan, boiler treatment chemicals and cooling-water treatment chemicals, the Group's core products, grew as a result of recovering operating rates at customer plants and efforts to develop new customers through problem-solving proposals using new products and services, and orders and sales increased.」

「In Japan, we sought to expand our market share by strengthening proposal activities based on analysis of data collected through the use of IT and sensing technologies.」

「In Japan, orders and sales increased as a result of efforts to develop new customers through problem-solving proposals using new products and services, in addition to signs of recovery in customer plant operating rates.」

「In Japan, orders and sales increased as a result of efforts to develop new customers through problem-solving proposals using new products and services, in addition to signs of recovery in customer plant operating rates.」

「Through the use of IT and sensing technologies, we pursued consultative sales proposals that help customers address issues such as reducing environmental impact, conserving energy and improving productivity. In Japan, orders and sales increased slightly as a result of efforts to develop new customers through problem-solving proposals using new products and services.」