Expanding the After-Sales Business through IoT-Enabled Preventive Maintenance
First written in FY2017. 7 of 9 entries say "Advanced", first in FY2018. Latest entry: 2026-11-06.
4 other companies' latest entry also says "Advanced".
- FY2026-H1Maintenance services continue to expandAnnual report
「The maintenance services business, a priority area, showed a trend toward expansion.」
The Company identified the maintenance services business related to the after-sales area as a priority area and stated that it was expanding. - FY2025AdvancedAnnual report
「To put this technology into practical use, ホソカワ受託加工株式会社 plans to begin a demonstration aimed at developing a system capable of unmanned operation in the future, with operations targeted to begin in spring 2026.」
The Company specified its demonstration plan for a system capable of unmanned operation, with operations targeted to begin in spring 2026, while advancing data collection through GEN4. - FY2022AdvancedAnnual report
「We have already launched GEN4RM (Remote Monitoring), a service that centrally manages information obtained from equipment and enables real-time monitoring of operating conditions. We are also developing technology to predict equipment failures by analyzing data from GEN4RM, as well as digital-twin technology that uses information collected from the real world to recreate equipment in a virtual space and predict future conditions.」
With respect to IIoT initiatives, the Company launched GEN4RM, a service for centralized equipment-information management and real-time monitoring, and expanded its efforts into predictive failure detection and the development of digital-twin technology. - FY2021AdvancedAnnual report
「In addition, by integrating IIoT (Industrial Internet of Things) with our systems and providing customers with high-value-added services, we will improve customer satisfaction, differentiate ourselves from competitors and strengthen our earnings base.」
The Company specified measures to move from the practical application of conventional industrial IoT to customer services, differentiation and earnings-base strengthening through the integration of IIoT with internal systems. - FY2018AdvancedAnnual report
「We are developing and implementing industrial IoT (Internet of Things) technology, including the remote monitoring via the internet of data from measuring instruments such as power meters, thermometers and vibration meters installed on equipment including pulverizers and classifiers; automated system operation and the setting of optimal operating conditions through cloud-based analysis; and determining when parts should be replaced.」
The Company described specific applications of IoT, including remote monitoring, cloud-based analysis, automated operation, operating-condition setting and determining when parts should be replaced. - FY2017First statedAnnual report
「We will expand these two businesses by developing advanced IoT-enabled preventive maintenance systems and related solutions in the after-sales business, and through continued capital investment and the strategic development of operating locations in the contract processing business.」
The Company identified the development of IoT-enabled preventive maintenance systems for the first time as a specific means of expanding the after-sales business.