Differentiating Maintenance Services Through Service Centers and Field Repairs
First written in FY2018. 1 of 2 entries say "Restated". Latest entry: FY2019.
The whole theme swung hardest in 2020: 1 of 6 companies on the "Worse" side.
3 other companies' latest entry also says "Restated".
- FY2019RestatedAnnual report
「Accordingly, we have established service centers at the Kamioka Plant in Tatsuno, Hyogo Prefecture, and the North Kanto Office in Kazo, Saitama Prefecture, where specialized personnel provide high-quality maintenance services while working to shorten repair turnaround times.」
Repair services through 2 service centers and by sales representatives have continued. - FY2018First statedAnnual report
「We have established service centers at the Kamioka Plant in Tatsuno, Hyogo Prefecture, and the North Kanto Office in Kazo, Saitama Prefecture, where specialized personnel provide high-quality maintenance services while working to shorten repair turnaround times. In addition, by equipping sales representatives with repair skills, we enable them to perform certain repairs at customers’ sites.」
Repair services provided through 2 service centers and by sales representatives are used as a means of differentiation.