Worth reading
50Recurring
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Neutral
Direction inferred from the company’s description.Scale
—
Displayed only when the document provides numerical figures.Wording
Definitive
How definitive the wording is.Announced details
Virtualex AI-CC ServiceAI-agent-enabled contact center operations serviceAI-Driven Contact Center Experience Lab and PoC ServiceAI implementation and utilization consulting serviceAI/IT solution implementation and deployment serviceHigh-value-added BPO service using the latest AI technologiesLarge-scale contact center transformation and AX enablement support service based on the Mother Center/CoE modelinspirXVirtualex iXClouZConnectrekMaintenance, Inspection and Repair Service Reception SolutionCall Volume and Customer Journey Optimization Solution for “Customer Service Without Waiting”
Applicable field (uses covered by this announcement)
Contact CentersCRMCustomer RelationsMaintenance, inspection and repairField supportAfter-Sales ServiceFinancial services and insuranceIT and telecommunicationsMail-order and internet servicesEducationGovernment agencies and local governments
Launch dateScheduled trade show exhibition: 12 and 13 November 2026
What the company reported numerically
Usage history
More than 25 years of experience operating contact centers. The number of other customers and usage cases is Not disclosed.
Relationship between the counterparty and the company
Virtualex Holdings,Inc.6193
Relationship with the Company
バーチャレクス・コンサルティング株式会社 is a group company of Virtualex Holdings,Inc. No relationship with the trade show's organizer or attendees was disclosed.
Location (as indicated in this announcement)
Sunshine City, Ikebukuro, Culture Hall (trade show venue)
Offering price
Virtualex iXClouZ is described as having no initial fee and being deployable in a short period at low cost. Specific pricing is Not disclosed.
The company does not address Contract Value / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Virtualex AI-CC Service, AI-agent-enabled contact center operations service, AI-Driven Contact Center Experience Lab and PoC Service, AI implementation and utilization consulting service, AI/IT solution implementation and deployment service, High-value-added BPO service using the latest AI technologies, Large-scale contact center transformation and AX enablement support service based on the Mother Center/CoE model, inspirX, Virtualex iXClouZ, Connectrek, Maintenance, Inspection and Repair Service Reception Solution, Call Volume and Customer Journey Optimization Solution for “Customer Service Without Waiting” |
| Relationship with the Company | バーチャレクス・コンサルティング株式会社 is a group company of Virtualex Holdings,Inc. No relationship with the trade show's organizer or attendees was disclosed. |
| Offering price | Virtualex iXClouZ is described as having no initial fee and being deployable in a short period at low cost. Specific pricing is Not disclosed. |
| Launch date | Scheduled trade show exhibition: 12 and 13 November 2026 |
| Applicable area | Contact Centers, CRM, Customer Relations, Maintenance, inspection and repair, Field support, After-Sales Service, Financial services and insurance, IT and telecommunications, Mail-order and internet services, Education, Government agencies and local governments |
| Location | Sunshine City, Ikebukuro, Culture Hall (trade show venue) |
| Usage history | More than 25 years of experience operating contact centers. The number of other customers and usage cases is Not disclosed. |
Items this document does not state (11)
CounterpartyCounterparty overviewContract ValueContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocation scaleQuantitative EffectsImpact on Business PerformanceSource
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To propose unmanned and automated customer-facing operations, improved accuracy in responding to complex inquiries, and more advanced customer service operations.
How to read this page
This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.