Announced details
Manufacturing customer support, after-sales service, maintenance, inspections and repairs
The companies will jointly host an online seminar and introduce collaborative solutions integrating their respective products.
Head office: Bunkyo-ku, Tokyo; Representative Director: Uenoyama Katsuya (上野山勝也). The company operates businesses in AI solutions, AI SaaS and AI Powered Worker.
Participation fee: Free
The company does not address Contract Value / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | PKSHA × inspirX collaborative solution, PKSHA AI Helpdesk, PKSHA ChatAgent |
| Counterparty | PKSHA Technology, Inc. |
| Counterparty overview | Head office: Bunkyo-ku, Tokyo; Representative Director: Uenoyama Katsuya (上野山勝也). The company operates businesses in AI solutions, AI SaaS and AI Powered Worker. |
| Relationship with the Company | The companies will jointly host an online seminar and introduce collaborative solutions integrating their respective products. |
| Offering price | Participation fee: Free |
| Launch date | 22 October 2026 (Thursday), 12:00–12:45 (scheduled) |
| Applicable area | Manufacturing customer support, after-sales service, maintenance, inspections and repairs |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.This is because issues are becoming more serious in manufacturing customer support and after-sales service, including longer response times, insufficient updating and maintenance of FAQs, the transfer of expertise from experienced personnel, information sharing, administrative workloads and reliance on individual employees.