Worth reading
52Recurring
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Mixed performance
Direction inferred from the company’s description.Scale
10.8
¥100 million (forecast cumulative consolidated operating profit for the three fiscal years from the fiscal year ending March 2025 through the fiscal year ending March 2027)Wording
Avoiding a definitive answer
How definitive the wording is.Items stated in the management plan
Annual updateNet Sales+1.7%
基準 6,880Target7,000million
Operating profit+4.1%
基準 394Target410million
Net income for the current fiscal year+421.0%
基準 -81Target260million
Each line is the climb from the baseline the document states to the target it sets. The slope is scaled against the largest climb in this document. The increase shown by the dotted line is calculated from the two reported figures because the company did not provide the amount of growth.
What happened to the previous plan¥10 100 million (cumulative operating profit over three years) → ¥10.8 100 million (cumulative operating profit over three years)+8.0%Calculated from the two disclosed figures
Statements about the use of capital
Payout ratio / DOE policyThe Company will determine dividend payments with a target payout ratio of approximately 10% to 20% of net income attributable to owners of the parent, excluding one-time gains such as gains on asset sales. The forecast dividend payout ratio for the fiscal year ending March 2027 is 17.0%. The applicable period covers the dividend policy from the fiscal year ending March 2025 onward and the forecast for the fiscal year ending March 2027.The payout ratio is the proportion of profit paid out as dividends, while DOE is the ratio of dividends to net assets.
Key initiatives
01Development of a next-generation AI call center
02Horizontal rollout of AI automated-response solutions
03Expansion of TENKEI (production planning) implementation cases
Plan assumptionsThe customer engagement domain is expected to undergo rapid structural changes driven by generative AI., Although the Company will continue to invest proactively in areas such as recruitment, it will keep the year-on-year increase in company-wide expenses to a minimum.
Segment targetSegment name IT & Consulting Business / Target fiscal year Fiscal year ending March 2027 / Net Sales ¥4,100 million / Segment profit ¥1,050 million, Segment name Outsourcing business / Target fiscal year Fiscal year ending March 2027 / Net Sales ¥2,900 million / Segment profit ¥550 million, Segment name Total / Target fiscal year Fiscal year ending March 2027 / Net Sales ¥7,000 million / Segment profit ¥1,600 million / Operating profit ¥410 million
Risks identified by the company
Proactive management policies to maximize corporate value [timing: short term; likelihood: medium; impact: medium]
Competition from other companies [timing: medium term; likelihood: medium; impact: medium]
Securing, developing and retaining talented personnel [timing: short term; likelihood: high; impact: high]
Reason for revision or withdrawal
In light of the expected rapid structural changes in the customer engagement domain driven by generative AI, the Company is shifting to a growth strategy with a stronger focus on AI businesses across all business areas. In the final fiscal year, ending March 2027, the Company plans to expand its AI enablement support services across customers and applications, building on the AI expertise and use cases accumulated and deepened during the first year and the current fiscal year.
| Item | Details |
|---|---|
| Plan name | New Three-Year Medium-Term Targets (fiscal years ending March 2025 to March 2027) |
| Plan period | Fiscal years ending March 2025 to March 2027 |
| Progress against the plan | Annual update |
| Sales Target | ¥6,880 million → ¥7,000 million（+1.7%） |
| Operating profit target | ¥394 million → ¥410 million（+3.9% (effectively +16.1%)） |
| Net income target | ¥-81 million → ¥260 million（－%） |
| Payout ratio / DOE policy | The Company will determine dividend payments with a target payout ratio of approximately 10% to 20% of net income attributable to owners of the parent, excluding one-time gains such as gains on asset sales. The forecast dividend payout ratio for the fiscal year ending March 2027 is 17.0%. The applicable period covers the dividend policy from the fiscal year ending March 2025 onward and the forecast for the fiscal year ending March 2027. |
| Segment target | Segment name IT & Consulting Business / Target fiscal year Fiscal year ending March 2027 / Net Sales ¥4,100 million / Segment profit ¥1,050 million, Segment name Outsourcing business / Target fiscal year Fiscal year ending March 2027 / Net Sales ¥2,900 million / Segment profit ¥550 million, Segment name Total / Target fiscal year Fiscal year ending March 2027 / Net Sales ¥7,000 million / Segment profit ¥1,600 million / Operating profit ¥410 million |
| Plan assumptions | The customer engagement domain is expected to undergo rapid structural changes driven by generative AI., Although the Company will continue to invest proactively in areas such as recruitment, it will keep the year-on-year increase in company-wide expenses to a minimum. |
| Key initiatives | Development of a next-generation AI call center, Horizontal rollout of AI automated-response solutions, Expansion of TENKEI (production planning) implementation cases |
| Results under the previous plan | ¥10 100 million (cumulative operating profit over three years) → ¥10.8 100 million (cumulative operating profit over three years) |
| Reason for revision or withdrawal | In light of the expected rapid structural changes in the customer engagement domain driven by generative AI, the Company is shifting to a growth strategy with a stronger focus on AI businesses across all business areas. In the final fiscal year, ending March 2027, the Company plans to expand its AI enablement support services across customers and applications, building on the AI expertise and use cases accumulated and deepened during the first year and the current fiscal year. |
| Risks identified | Proactive management policies to maximize corporate value [timing: short term; likelihood: medium; impact: medium], Competition from other companies [timing: medium term; likelihood: medium; impact: medium], Securing, developing and retaining talented personnel [timing: short term; likelihood: high; impact: high] |
| Publication date | 13 May 2026 |
Items this document does not state (11)
Operating profit margin targetROE targetROIC targetTreasury share acquisition policyCost of capitalSelf-assessment of PBR and share priceTotal investment planInvestment amount by sectorNon-financial targetsSize of the Target MarketDate of board resolution
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.In light of the expected rapid structural changes in the customer engagement domain driven by the use of generative AI and AI agents, the Company will focus all business areas more closely on AI-related businesses. In the fiscal year ending March 2027, the Company plans to expand its AI enablement support services across customers and applications, building on the AI expertise and use cases accumulated to date.
How to read this page
This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
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Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.