Agreements reached under this partnership
Business Alliances- 1
Pricing: No initial or monthly fees are charged; a fee is incurred only when payment is collected.
- 2
More efficient billing and collection: The process can be managed through the system from detecting a cancellation through billing, collection and completion notification. Telephone payment reminders and manual payment checks are no longer necessary.
- 3
Multiple payment methods supported: In addition to bank transfers, the service supports credit cards, Apple Pay, Google Pay and convenience-store payments, among others. If an address is available, invoices can also be mailed.
- 4
Multilingual guidance: Support for 14 languages (Note 1) enables cancellation fees to be billed to foreign patients.
- 5
Coupon issuance: Discount coupons can be issued to patients who pay their cancellation fees. The service can be used not only for billing, but also as a marketing tool to encourage patients to return.
These are items that the documents state the two companies will work on. The lines above and below represent arrangements between the two companies.
The impact of this matter on business performance is minor.
| Item | Details |
|---|---|
| Name of alliance partner | Payn株式会社 |
| Alliance partner's business activities | Provision of a service that automates cancellation fee billing and collection |
| Alliance partner's location | Chuo-ku, Tokyo |
| Alliance partner's capital | ¥100 million |
| Type of alliance | Business Alliances |
| Details of the alliance | Pricing: No initial or monthly fees are charged; a fee is incurred only when payment is collected., More efficient billing and collection: The process can be managed through the system from detecting a cancellation through billing, collection and completion notification. Telephone payment reminders and manual payment checks are no longer necessary., Multiple payment methods supported: In addition to bank transfers, the service supports credit cards, Apple Pay, Google Pay and convenience-store payments, among others. If an address is available, invoices can also be mailed., Multilingual guidance: Support for 14 languages (Note 1) enables cancellation fees to be billed to foreign patients., Coupon issuance: Discount coupons can be issued to patients who pay their cancellation fees. The service can be used not only for billing, but also as a marketing tool to encourage patients to return. |
| Alliance start date | 5 October 2026 |
| Impact on Business Performance | The impact of this matter on business performance is minor. |
Items this document does not state (15)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To reduce lost sales opportunities caused by no-shows and last-minute cancellations, as well as the administrative burden of billing and collecting cancellation fees.