Improving Customer Satisfaction and Providing Total Solutions Including Application Technology and Services
First written in FY2016. 7 of 9 entries say "Restated". Latest entry: FY2026.
Disco moved to the "Worse" side of this theme in 2026, the same year as the typical company in this theme.
8 other companies' latest entry also says "Reframed".
- FY2026ReframedAnnual report
「The Company's business is characterized by providing total solutions for customers' processing challenges, centered on advanced Kiru, Kezuru and Migaku technologies rather than simply selling products. The solutions are delivered through 4 elements: equipment, consumables, application technology that combines equipment and consumables to derive optimal processing conditions, and after-sales service supporting stable operation after installation.」
The Company has added after-sales service supporting stable operation after installation to its existing total solution based on equipment, consumables and application technology, organizing it as a business model comprising 4 elements. - FY2025RestatedAnnual report
「The Company's business is characterized by providing total solutions for customers' processing challenges, centered on advanced Kiru, Kezuru and Migaku technologies rather than simply selling products. These solutions are backed by its capabilities in 3 technologies: equipment, consumables, and application technology that combines equipment and consumables to derive optimal processing conditions.」
The Company continues to operate a business model based on total solutions combining equipment, consumables and application technology. - FY2024RestatedAnnual report
「The Company's business is characterized by providing total solutions for customers' processing challenges, centered on advanced Kiru, Kezuru and Migaku technologies rather than simply selling products. These solutions are backed by its capabilities in 3 technologies: equipment, consumables, and application technology that combines equipment and consumables to derive optimal processing conditions.」
The Company continues to clearly position total solutions combining equipment, consumables and application technology to address customers' processing challenges as its business model. - FY2023RestatedAnnual report
「Rather than simply selling products, we provide total solutions for customers' processing challenges, backed by our capabilities in 3 technologies: equipment, consumables, and application technology that combines equipment and consumables to derive optimal processing conditions.」
The Company continues to pursue the provision of total solutions combining equipment, consumables and application technology. - FY2022RestatedAnnual report
「Rather than simply selling products, we provide total solutions for customers' processing challenges, backed by our capabilities in 3 technologies: equipment, consumables, and application technology that combines equipment and consumables to derive optimal processing conditions.」
The Company continues to pursue the provision of total solutions combining equipment, consumables and application technology. - FY2020RestatedAnnual report
「Rather than simply selling products, we provide total solutions for customers' processing challenges, backed by our capabilities in 3 technologies: equipment, consumables, and application technology that combines equipment and consumables to derive optimal processing conditions.」
The Company continues to provide total solutions combining equipment, consumables and application technology, while optimizing resources and developing systems for rapid delivery. - FY2019RestatedAnnual report
「To further improve CS (customer satisfaction), the Company is optimizing resources and developing systems that enable it to rapidly provide total solutions, including application technology and services, in response to customer needs.」
The Company continues to identify application technology, services, resource optimization and system development as means of addressing customer needs. - FY2018RestatedAnnual report
「To further improve CS (customer satisfaction), the Company is optimizing resources and developing systems that enable it to rapidly provide total solutions, including application technology and services, in response to customer needs.」
The Company continues its policy of providing total solutions including application technology and services, optimizing resources and developing systems. - FY2016First statedAnnual report
「To further improve CS (customer satisfaction), the Company is optimizing resources and developing systems that enable it to rapidly provide total solutions, including application technology and services, in response to customer needs.」
The Company identifies application technology, services, resource optimization and system development as means of addressing customer needs.