Product and service defects
First written in FY2016. 3 of 5 entries say "Restated". Latest entry: FY2025.
18 other companies' latest entry also says "Mitigated".
- FY2025MitigatedAnnual report
「We will also promote the provision of products that customers can use safely and with confidence through product safety risk assessments.」
As a response to the risks of failure to conform to the contract and delivery delays, it explicitly cites product safety risk assessments in addition to conventional quality control and insurance. - FY2023RestatedAnnual report
「Our group accepts orders for and produces a variety of customer-specific equipment in response to customer requirements, and delivers equipment subject to strict quality control based on internal standards and other criteria in line with customers’ production plans. However, if an unforeseen event causes a product to fail to conform to the contract or delays delivery, disrupting a customer’s production activities, we may be required to compensate for the resulting damage, which could affect our group’s operating results and financial position.」
It reconfirms the risk of liability for damages arising from customer-specific equipment failing to conform to the contract or delivery delays, and the response through strict quality control. - FY2022RestatedAnnual report
「If an unforeseen event causes a product to fail to conform to the contract or delays delivery, disrupting a customer’s production activities, we may be required to compensate for the resulting damage, which could affect our group’s operating results and financial position.」
It describes product defects as failures to conform to the contract and reconfirms the risks of delivery delays and liability for damages, together with responses through quality control and insurance. - FY2020RestatedAnnual report
「Our group accepts orders for and produces a variety of customer-specific equipment in response to customer requirements, and delivers equipment subject to strict quality control based on internal standards and other criteria in line with customers’ production plans. However, if an unforeseen event causes a defect in a product or delays delivery, disrupting a customer’s production activities, we may be required to compensate for the resulting damage, which could affect our group’s operating results and financial position.」
It reconfirms the risk of liability for damages arising from defects in customer-specific equipment or delivery delays, and the mitigating effect of strict quality control. - FY2016First statedAnnual report
「Our group implements strict quality control and has also taken measures such as obtaining insurance. However, if a defect or other problem arises in a product or service, we may be required to compensate for losses arising from the resulting damage, which could adversely affect our group’s operating results and financial position.」
It identifies compensation risk arising from defects in products and services, while citing quality control and insurance coverage as countermeasures.