Improving customer satisfaction and enhancing services
First written in FY2016. 4 of 6 entries say "Restated". Latest entry: FY2021.
2 other companies' latest entry also says "Advanced".
- FY2021アフターサービス部門の統合Annual report
「当社製品の据付・修理等のアフターサービス業務を行っておりますが、当社のユーザーサポート部門と一体化し、更に迅速かつ効率的なサービス体制構築を進めるため、当社に吸収合併することといたしました。」
㈱ツガミマシナリーを吸収合併し、ユーザーサポート部門と一体化する具体的なサービス体制整備を実施した。 - FY2020RestatedAnnual report
「We will continue working to provide new products that meet customer needs and enhance our services, always seeking to improve customer satisfaction and devote our full efforts to management that earns customers' trust.」
新製品提供とサービス充実を通じた顧客満足度向上の方針を継続している。 - FY2019RestatedAnnual report
「We will continue working to provide new products that meet customer needs and enhance our services, always seeking to improve customer satisfaction and devote our full efforts to management that earns customers' trust.」
新製品提供とサービス充実による顧客満足度向上の方針を継続している。 - FY2018RestatedAnnual report
「We will continue working to provide new products that meet customer needs and enhance our services, always seeking to improve customer satisfaction and devote our full efforts to management that earns customers' trust.」
新製品提供とサービス充実による顧客満足度向上の方針を継続している。 - FY2017RestatedAnnual report
「We will continue working to provide new products that meet customer needs and enhance our services, always seeking to improve customer satisfaction and devote our full efforts to management that earns customers' trust.」
新製品提供とサービス充実を通じた顧客満足度向上の方針を継続している。 - FY2016First statedAnnual report
「We will continue working to provide new products that meet customer needs and enhance our services, always seeking to improve customer satisfaction and devote our full efforts to management that earns customers' trust.」
Providing new products and enhancing services are identified as means of improving customer satisfaction.