Risk of Leakage or Unauthorized Use of Large Volumes of Mortgage Customer Information
First written in FY2017. 1 of 2 entries say "Mitigated", first in FY2019. Latest entry: FY2019.
The whole theme swung hardest in 2025: 7 of 60 companies on the "Worse" side.
19 other companies' latest entry also says "Mitigated".
- FY2019MitigatedAnnual report
「With respect to the protection of personal information, as a company certified under the PrivacyMark scheme, we comply with the Act on the Protection of Personal Information and have formulated the Personal Information Protection Basic Regulations and Personal Information Protection Policy. We are also working to establish, implement and maintain a personal information protection management system compliant with Japanese Industrial Standard JIS Q15001, Personal Information Protection Management Systems—Requirements.」
To address the risk of leakage and other incidents involving large volumes of mortgage customer information, the Company operates the PrivacyMark framework, internal rules and policies, and a management system compliant with JIS Q15001. - FY2017First statedAnnual report
「However, if personal information held by the Company is leaked, altered or misused, this could result in direct losses, including damages payable for customers' financial and emotional harm, and could also affect business operations, operating results and financial position through a deterioration in the Company's reputation.」
The Company indicates that handling large volumes of mortgage customer information could result in damages payable due to leakage, alteration or misuse, as well as reputational damage.