Damage and loss of trust caused by defects in services and products
First written in FY2016. 2 of 4 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2025: 9 of 27 companies on the "Worse" side.
15 other companies' latest entry also says "Mitigated".
- FY2026MitigatedAnnual report
「The Group is working to mitigate this risk by establishing a quality control system led by the personnel responsible for safety management and quality management.」
While continuing to disclose the risk of defects in its services and products, the company identifies a quality control system led by the personnel responsible for safety management and quality management as a specific mitigation measure. - FY2021RestatedAnnual report
「Although the Group exercises the utmost care in quality control, there is a risk that defects may arise in the services and products it provides.」
The company continues to disclose the possibility of liability claims, reputational harm and deteriorating business performance resulting from defects in its services and products. - FY2017RestatedAnnual report
「Although the Group exercises the utmost care in quality control, there is a risk that defects may arise in the services and products it provides.」
The company continues to disclose the risk of liability claims and reputational harm caused by defects in its services and products. - FY2016First statedAnnual report
「Although the Group exercises the utmost care in quality control, there is a risk that defects may arise in the services and products it provides.」
The company assumes the possibility of liability for damages and reputational harm if defects occur.