Responding to Increasingly Diverse and Sophisticated Customer Needs and Strengthening the Sales Platform
First written in FY2016-Q3. 8 of 10 entries say "Restated". Latest entry: FY2023.
Wesco Holdings moved to the "Worse" side of this theme in 2023, the same year as the typical company in this theme.
2 other companies' latest entry also says "Reframed".
- FY2023ReframedAnnual report
「In light of the shift from an order-winning model centered on competitive bidding by nomination to comprehensive evaluation and proposal-based methods, we will strengthen solution-oriented sales, beginning with stimulating demand, and seek to secure orders by comprehensively considering progress in the organization’s production capacity and other factors.」
The approach to responding to customer needs has been reorganized from strengthening the sales platform to linking demand generation and solution-oriented sales with order-winning capacity. - FY2018RestatedAnnual report
「Our group will pursue business development that responds to changing customer needs, while thoroughly managing costs and quality, and will work to strengthen competitiveness and improve profitability.」
The group continues its policy of responding to changing customer needs through business development, cost management, and quality management. - FY2018-Q3RestatedAnnual report
「In order to respond to increasingly diverse and sophisticated customer needs, including addressing issues associated with an aging population and population decline, we have conducted locally rooted sales activities and worked to make proposals that improve regional convenience, such as plans to extend the service life of facilities, highly reliable disaster prevention facilities, and community development based on new ideas.」
The group continues its policy of responding to increasingly diverse and sophisticated customer needs through community-focused sales and proposals that improve regional convenience. - FY2018-Q2RestatedAnnual report
「In order to respond to increasingly diverse and sophisticated customer needs, including addressing issues associated with an aging population and population decline, we have conducted locally rooted sales activities and worked to make proposals that improve regional convenience, such as plans to extend the service life of facilities, highly reliable disaster prevention facilities, and community development based on new ideas.」
As part of its response to increasingly diverse and sophisticated customer needs, the group continues its community-focused sales activities and specific proposals to improve regional convenience. - FY2017RestatedAnnual report
「Under these circumstances, our group has worked to strengthen its sales platform and improve quality in order to respond to increasingly diverse and sophisticated customer needs.」
The group continues its policy of responding to customer needs by strengthening the sales platform and improving quality. - FY2017-Q3RestatedAnnual report
「Under these circumstances, our group has worked to strengthen its sales platform and improve quality in order to respond to increasingly diverse and sophisticated customer needs.」
The group continues its policy of responding to increasingly diverse and sophisticated customer needs by strengthening the sales platform and improving quality. - FY2017-Q2RestatedAnnual report
「In order to respond to increasingly diverse and sophisticated customer needs, including addressing issues associated with an aging population and population decline, we have conducted locally rooted sales activities and worked to make proposals that improve regional convenience, such as plans to extend the service life of facilities, highly reliable disaster prevention facilities, and community development based on new ideas.」
The group continues its policy of responding to increasingly diverse and sophisticated customer needs through community-focused sales and proposals that improve regional convenience. - FY2017-Q1RestatedAnnual report
「In addition, to further strengthen the relationships of trust cultivated through our business track record with customers and others, we conduct detailed, community-focused sales activities and provide enhanced support, working to improve customer satisfaction.」
It reiterates a policy of strengthening the sales platform and customer service through community-focused sales activities and support. - FY2016RestatedAnnual report
「Against this economic backdrop, the market environment surrounding our group has continued to show signs of recovery, as government measures have temporarily increased the public investment budget. Under these circumstances, our group has worked to strengthen its sales platform and improve quality in order to respond to increasingly diverse and sophisticated customer needs.」
The group continues to emphasize strengthening the sales platform and improving quality as means of responding to customer needs. - FY2016-Q3First statedAnnual report
「Our group has worked to strengthen its sales platform and improve quality in order to respond to increasingly diverse and sophisticated customer needs.」
It states a policy of responding to customer needs by strengthening the sales platform and improving quality.