Customer Differentiation Through Hybrid Staffing
First written in FY2016. 4 of 5 entries say "Restated". Latest entry: FY2021.
No other company in this theme has enough history to compare yet.
- FY2021RestatedAnnual report
「Team-based staffing of personnel (hybrid staffing), temporary staffing or business outsourcing」
The Group continues to use hybrid staffing, which combines full-time on-site employees with temporary staff, in the domestic sales, call center and factory sectors. - FY2020-Q1RestatedAnnual report
「The Group worked to improve the profitability of its business outsourcing operations by increasing the proportion of its full-time on-site employees.」
The Group continues to combine full-time on-site employees with temporary staff in its operations and is working to improve the profitability of its business outsourcing operations. - FY2018RestatedAnnual report
「In addition to general temporary staffing, the Group is pursuing “hybrid staffing” to remain the provider of choice for customers amid intensifying competition.」
The Group continues to present hybrid staffing, which combines full-time on-site employees with temporary staff, as a competitive differentiator. - FY2017RestatedAnnual report
「The Group’s distinguishing feature is “hybrid staffing,” in which its field supporters (full-time on-site employees) and temporary staff are dispatched as a team.」
The Group continues to present hybrid staffing, which combines full-time on-site employees with temporary staff, as a competitive differentiator. - FY2016First statedAnnual report
「The Group is pursuing “hybrid staffing.” Hybrid staffing combines the Group’s full-time on-site employees (field supporters) with temporary staff in teams for dispatch. Field supporters assist with employment administration and on-site management, enabling the Group to respond accurately and promptly to customer needs.」
An initiative that combines team-based staffing with on-site management by full-time employees to improve customer satisfaction, generate additional orders and convert operations to business outsourcing.