Improving Customer Satisfaction and Building a Company of Choice Through the Pursuit of Expertise
First written in FY2016. 15 of 16 entries say "Restated". Latest entry: FY2025.
4 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「To continue being chosen by customers amid intensifying competition, the Group is specializing in specific business areas and working to strengthen service quality in those categories.」
The Group continues to pursue a policy of becoming a company chosen by customers through category specialization and stronger service quality. - FY2021RestatedAnnual report
「To remain the provider of choice for customers amid intensifying competition, the Group is specializing in specific business areas and working to strengthen service quality in those categories.」
The Group continues to pursue a policy of becoming a company chosen by customers through category specialization and high-quality services. - FY2021-Q1RestatedAnnual report
「In each business, the Group worked to expand its in-store share by improving customer satisfaction and differentiating its services through the pursuit of greater expertise. In-store share refers to the proportion of dispatched and outsourced staff supplied by the Group among all dispatched and outsourced staff serving a particular customer.」
The Group continues to pursue a policy of using improved customer satisfaction and differentiation through expertise to expand its in-store share. - FY2020-Q1RestatedAnnual report
「By pursuing expertise in each business to improve customer satisfaction and achieve differentiation, the Group worked to expand its in-store share.」
The Group continues to pursue a policy of using improved customer satisfaction and differentiation through expertise to expand its in-store share. - FY2019-Q3RestatedAnnual report
「By pursuing expertise in each business to improve customer satisfaction and achieve differentiation, the Group worked to expand its in-store share and the regions in which it operates.」
The Group continues to pursue a policy of using improved customer satisfaction and differentiation through expertise to expand its businesses. - FY2019-Q2RestatedAnnual report
「By pursuing expertise in each business to improve customer satisfaction and achieve differentiation, the Group worked to expand its in-store share (the proportion of its own temporary and contract staff among the total number of temporary and contract staff serving a particular customer) and the regions in which it operates.」
The Group continues to pursue a policy of using improved customer satisfaction and differentiation through expertise to expand in-store share and the regions in which it operates. - FY2019-Q1RestatedAnnual report
「By pursuing expertise in each business to improve customer satisfaction and achieve differentiation, the Group worked to expand its in-store share (the proportion of its own temporary and contract staff among the total number of temporary and contract staff serving a particular customer) and the regions in which it operates.」
The Group continues to pursue a policy of using improved customer satisfaction and differentiation through expertise to expand in-store share and the regions in which it operates. - FY2018RestatedAnnual report
「We will strengthen our systems for working closely with customers and accurately identifying their needs. To address increasingly sophisticated needs, we will also strengthen our organizational and operating structures to enhance our expertise, thereby increasing customer satisfaction and aiming to become a company chosen by customers.」
Understanding customer needs, developing expertise and improving customer satisfaction remain ongoing issues to be addressed. - FY2018-Q3RestatedAnnual report
「By improving customer satisfaction and differentiating its offerings through specialization in each business, the group worked to expand its in-store share, defined as the proportion of dispatched and outsourced staff provided by the company among all dispatched and outsourced staff at a particular customer, and to expand its operating regions.」
The Group continues to state that improving customer satisfaction and achieving differentiation through expertise are common policies across its businesses. - FY2018-Q2RestatedAnnual report
「By improving customer satisfaction and differentiating its offerings through specialization in each business, the group worked to expand its in-store share, defined as the proportion of dispatched and outsourced staff provided by the company among all dispatched and outsourced staff at a particular customer, and to expand its operating regions.」
The Group continues to pursue a common policy of improving customer satisfaction and achieving differentiation through expertise, leading to higher in-store share and expansion into additional operating regions. - FY2018-Q1RestatedAnnual report
「By improving customer satisfaction and differentiating its offerings through specialization in each business, the group worked to expand its in-store share, defined as the proportion of dispatched and outsourced staff provided by the company among all dispatched and outsourced staff at a particular customer, and to expand its operating regions.」
The Group continues to state that improving customer satisfaction and achieving differentiation through expertise are common policies across its businesses. - FY2017RestatedAnnual report
「We will strengthen our systems for working closely with customers and accurately identifying their needs. To address increasingly sophisticated needs, we will also strengthen our organizational and operating structures to enhance our expertise, thereby increasing customer satisfaction and aiming to become a company chosen by customers.」
Understanding customer needs, developing expertise and improving customer satisfaction remain ongoing issues to be addressed. - FY2017-Q3RestatedAnnual report
「By improving customer satisfaction and achieving differentiation through the pursuit of expertise in each business」
The Group continues to state that expertise, customer satisfaction and differentiation are common policies across its businesses. - FY2017-Q2RestatedAnnual report
「By improving customer satisfaction and achieving differentiation through the pursuit of expertise in each business」
The Group continues to state that improving customer satisfaction and achieving differentiation through expertise are common policies across its businesses. - FY2017-Q1RestatedAnnual report
「By improving customer satisfaction and achieving differentiation through the pursuit of expertise in each business」
Improving customer satisfaction and achieving differentiation through expertise remain the basic policies of each business. - FY2016First statedAnnual report
「We will strengthen our systems for working closely with customers and accurately identifying their needs. To address increasingly sophisticated needs, we will also strengthen our organizational and operating structures to enhance our expertise, thereby increasing customer satisfaction and aiming to become a company chosen by customers.」
The Group positions an organization and operating structure that understands customer needs and possesses specialized expertise as the foundation of its competitiveness.