System outage at a consolidated subsidiary and potential leakage of personal information due to a cyberattack
株式会社ライドオンエクスプレス (the Company's consolidated subsidiary)
Registrant information for the official websites and official apps of Gin no Sara, Kamatora and Sushi Joto
Unauthorized access to the server by a third party
Related procedures
Reports to the Personal Information Protection Commission and the police station with jurisdiction
Personal Information Protection Commission; police station with jurisdiction
Company response
Orders placed through the official websites and official apps of Gin no Sara, Kamatora and Sushi Joto
Emergency response team
Currently under review. The company will make a timely disclosure if a material impact on financial results is identified.
The company is working to restore the system and taking steps to minimise the impact on business activities. Apologies and information will be sent in stages to the affected individuals. It is expected to take some more time to restore business operations and service provision to levels equivalent to normal conditions. The company will make a timely disclosure if a material impact on financial results is identified.
| Item | Details |
|---|---|
| Event name | System outage at a consolidated subsidiary and potential leakage of personal information due to a cyberattack |
| Date of occurrence | Unauthorized access by a third party detected on or after 5 October 2026; system outage occurred from the early morning of 7 October 2026 |
| Subject Entity | 株式会社ライドオンエクスプレス (the Company's consolidated subsidiary) |
| Target Locations / Products | Registrant information for the official websites and official apps of Gin no Sara, Kamatora and Sushi Joto |
| Cause | Unauthorized access to the server by a third party |
| Impact on Earnings Forecast | Currently under review. The company will make a timely disclosure if a material impact on financial results is identified. |
| Type of litigation or proceeding | Reports to the Personal Information Protection Commission and the police station with jurisdiction |
| Court or authority | Personal Information Protection Commission; police station with jurisdiction |
| Suspended operations | Orders placed through the official websites and official apps of Gin no Sara, Kamatora and Sushi Joto |
| Investigation structure | Emergency response team |
| Outlook | The company is working to restore the system and taking steps to minimise the impact on business activities. Apologies and information will be sent in stages to the affected individuals. It is expected to take some more time to restore business operations and service provision to levels equivalent to normal conditions. The company will make a timely disclosure if a material impact on financial results is identified. |
| Planned follow-up disclosure | The company will make a timely disclosure if a material impact on financial results is identified. |
Items this document does not state (13)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Because unauthorized access to the servers in use by a third party was detected on or after 5 October 2026, and a system outage occurred from the early morning of 7 October.