A customer-focused approach centered on eliminating consumer disadvantage
First written in FY2016. 20 of 21 entries say "Restated". Latest entry: FY2026.
34 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「Under its management philosophy of “upholding the principle of eliminating consumer disadvantage and striving to create secure and prosperous lives,” the Group’s basic policy is to contribute to the realization of secure and prosperous lives by supporting better decision-making in the housing and construction sectors and assuming responsibility for those decisions.」
The Group continues to position elimination of consumer disadvantage as its management philosophy and basic policy, providing decision-making criteria in the housing and construction sectors and accepting responsibility for those decisions. - 2026-05-14RestatedFinancial results presentation
「We will uphold the justice of "eliminating disadvantages for individuals" and strive to create safe and prosperous lives.」
The company's existing management philosophy has been restated in its company profile and in its explanation of the alliance with Kaihou. - FY2025RestatedAnnual report
「Under its management philosophy of “upholding the principle of eliminating consumer disadvantage and striving to create secure and prosperous lives,” the Group seeks to eliminate the disadvantage faced by consumers who lack specialized knowledge and receive information one-sidedly from suppliers with specialized knowledge and experience. As a housing-lifecycle agent responsible for closing this information gap, we will continue to develop and provide products and services from a fair and impartial standpoint, based on advanced expertise.」
The Group continues to make elimination of consumer disadvantage, closing the information gap, and providing products and services from a fair and impartial standpoint its management philosophy and basic policy. - FY2024RestatedAnnual report
「Under its management philosophy of “upholding the principle of eliminating consumer disadvantage and striving to create secure and prosperous lives,” the Group seeks to eliminate the disadvantage faced by consumers who lack specialized knowledge and receive information one-sidedly from suppliers with specialized knowledge and experience. As a housing-lifecycle agent responsible for closing this information gap, we will continue to develop and provide products and services from a fair and impartial standpoint, based on advanced expertise.」
The Group continues to make elimination of consumer disadvantage and the information gap the foundation of its management philosophy and business operations. - FY2023-Q1RestatedAnnual report
「In April, we began providing “The Future 10,” a new service for individual customers. We can now also provide a ground quality certificate and coverage in the event of uneven settlement, representing further progress toward eliminating consumer disadvantage.」
The launch of the new service for individuals has reaffirmed the Group’s efforts to eliminate consumer disadvantage. - FY2022-Q3RestatedAnnual report
「Under these conditions, as a housing-lifecycle agent, the Group is advancing its business in order to provide services from the customer’s perspective under the mission of eliminating consumer disadvantage.」
The Group continues to manage its business from the customer’s perspective under its mission of eliminating consumer disadvantage. - FY2022-Q2RestatedAnnual report
「Under these conditions, as a housing-lifecycle agent, the Group is advancing its business in order to provide services from the customer’s perspective under the mission of eliminating consumer disadvantage.」
The Group has reaffirmed its business management approach of pursuing “elimination of consumer disadvantage” as its mission and acting from the customer’s perspective. - FY2022-Q1RestatedAnnual report
「Under these conditions, as a housing-lifecycle agent, the Group is advancing its business in order to provide services from the customer’s perspective under the mission of eliminating consumer disadvantage.」
The Group continues to manage its business from the customer’s perspective under its mission of eliminating consumer disadvantage. - FY2021-Q1RestatedAnnual report
「Under these conditions, as a housing-lifecycle agent, the Group is advancing its business in order to provide services from the customer’s perspective under the mission of eliminating consumer disadvantage.」
The Group continues to manage its business from the customer’s perspective under its mission of eliminating consumer disadvantage. - FY2020-Q2RestatedAnnual report
「As a housing-lifecycle agent, the Group is advancing its business in order to provide services from the customer’s perspective under the mission of “eliminating consumer disadvantage.”」
The Group continues to manage its business from the customer’s perspective under its mission of eliminating consumer disadvantage. - FY2020-Q1RestatedAnnual report
「As a housing-lifecycle agent, the Group is advancing its business in order to provide services from the customer’s perspective under the mission of “eliminating consumer disadvantage.”」
The Group has reaffirmed its business management approach of pursuing “elimination of consumer disadvantage” as its mission and acting from the customer’s perspective. - FY2019-Q3RestatedAnnual report
「Against this backdrop, as a housing-lifecycle agent, the Group is advancing its business in order to provide services from the customer’s perspective under the mission of “eliminating consumer disadvantage.”」
The Group continues to manage its business from the customer’s perspective under its mission of eliminating consumer disadvantage. - FY2019-Q2RestatedAnnual report
「Against this backdrop, as a housing-lifecycle agent, the Group is advancing its business in order to provide services from the customer’s perspective under the mission of “eliminating consumer disadvantage.”」
The Group has reaffirmed its business management approach of pursuing “elimination of consumer disadvantage” as its mission and acting from the customer’s perspective. - FY2018RestatedAnnual report
「Under its management philosophy of “upholding the principle of eliminating consumer disadvantage and striving to create secure and prosperous lives,” the Group seeks to eliminate the disadvantage faced by consumers who lack specialized knowledge and receive information one-sidedly from suppliers with specialized knowledge and experience. As a housing-lifecycle agent responsible for closing this information gap, we will continue to develop and provide products and services from a fair and impartial standpoint, based on advanced expertise.」
The Group has formalized “eliminating consumer disadvantage” as its management philosophy and reaffirmed its policy of developing and providing products and services as a housing-lifecycle agent that closes the information gap. - FY2018-Q3RestatedAnnual report
「Against this backdrop, as a housing-lifecycle agent, the Group is advancing its business in order to provide services from the customer’s perspective under the mission of “eliminating consumer disadvantage.”」
The Group continues to manage its business from the customer’s perspective under its mission of eliminating consumer disadvantage. - FY2018-Q2RestatedAnnual report
「Against this backdrop, as a housing-lifecycle agent, the Group is advancing its business in order to provide services from the customer’s perspective under the mission of “eliminating consumer disadvantage.”」
The Group has reaffirmed its business management approach of pursuing “elimination of consumer disadvantage” as its mission and acting from the customer’s perspective. - FY2018-Q1RestatedAnnual report
「Against this backdrop, as a housing-lifecycle agent, the Group is advancing its business in order to provide services from the customer’s perspective under the mission of “eliminating consumer disadvantage.”」
The Group has reaffirmed its business management approach of pursuing “elimination of consumer disadvantage” as its mission and acting from the customer’s perspective. Excluded from scope. - FY2017-Q3RestatedAnnual report
「To fulfill our 20-year ground warranty, which is our promise to customers」
The Company has reaffirmed its 20-year warranty commitment to customers as the starting point for its initiatives during the fiscal year. - FY2017-Q2RestatedAnnual report
「Against this backdrop, we implemented measures to develop human resources, strengthen sales and improve operating efficiency, and reinforce internal controls in order to advance toward the final chapter of the “ground revolution,” the Group’s management policy for the fiscal year under review, and to fulfill our 20-year ground warranty, which is our promise to customers.」
The Company has reaffirmed its 20-year ground warranty commitment to customers as the starting point for its management policy and initiatives during the fiscal year. - FY2017-Q1RestatedAnnual report
「To fulfill our 20-year ground warranty, which is our promise to customers」
The Company has reaffirmed its approach of managing the business based on its promise to customers. - FY2016First statedAnnual report
「As a housing-lifecycle agent, we have continued to develop our business under the mission of “eliminating consumer disadvantage,” providing services from the customer’s perspective during the consolidated fiscal year under review.」
The Company identifies the customer and consumer perspective as the fundamental mission underlying its business development.