Contents of this document
- Decrease in revenue from existing social media post-monitoring projects
- Negative impact from the end of a large-scale game customer support project
- Temporary duplication of labor costs associated with the consolidation of centers45 Millions of yen
- Investment in AI and highly skilled personnel
- Launch of the first in-house AI system, “Academy Risk Shield”
- Strengthening of the AI Strategy Division and investment in highly skilled personnel
- Consolidation of 2 centers
- Two-way cross-selling with OSCOM and the Change Group
- 10 AI products scheduled for release next fiscal year
- In-house AI personnel17 People
- Total value of new AI project orders¥3,722 10,000
- AI tools developed for operational use250 over downloads
- On-site supervisors130 People
- Number of AI products scheduled for release next fiscal year10 Products
- Social SupportNet Sales1,884 Millions of yen
- Game SupportNet Sales267 Millions of yen
- Ad ProcessNet Sales273 Millions of yen
- CybersecurityNet Sales263 Millions of yen
- OtherNet Sales148 Millions of yen
- TargetRollout of in-house AI systemsTarget fiscal yearDuring the current fiscal year and thereafter
- TargetApproximately ¥300 million in revenue from AI-related solutionsTarget fiscal yearFiscal year ending September 2027
| Item | Details |
|---|---|
| Document type | Financial Results Presentation |
| Fiscal Period Covered | Q3 FY2026 |
| Net Sales | 8,300 Millions of yen (YoY -3.6%) |
| Operating profit | 843 Millions of yen (YoY -30.1%) |
| Ordinary income | 883 Millions of yen (YoY -27.2%) |
| Net income | 570 Millions of yen (YoY -27.0%) |
| Gross Profit Margin | Rate 28.2% (Q3 FY2026) / Year-on-year change (points) Not disclosed |
| Results for the three months of the current quarter | Net Sales 2,835 Millions of yen / Operating profit 276 Millions of yen / Gross profit 800 Millions of yen / Gross Profit Margin 28.2 % |
| Full-year earnings forecast | Net Sales 12,009 Millions of yen / Operating profit 1,604 Millions of yen / Ordinary income 1,629 Millions of yen / Profit attributable to owners of the parent 1,033 Millions of yen |
| Segment results | Segment Social Support / Net Sales 1,884 Millions of yen / Year on year against the same period last year Not disclosed, Segment Game Support / Net Sales 267 Millions of yen / Year on year against the same period last year Not disclosed, Segment Ad Process / Net Sales 273 Millions of yen / Year on year against the same period last year Not disclosed, Segment Cybersecurity / Net Sales 263 Millions of yen / Year on year against the same period last year Not disclosed, Segment Other / Net Sales 148 Millions of yen / Year on year against the same period last year Not disclosed |
| Breakdown of Factors Affecting the Change | Factors Decrease in revenue from existing social media post-monitoring projects / Amount Not disclosed, Factors Negative impact from the end of a large-scale game customer support project / Amount Not disclosed, Factors Temporary duplication of labor costs associated with the consolidation of centers / Amount 45 Millions of yen, Factors Investment in AI and highly skilled personnel / Amount Not disclosed |
| Key KPIs | Indicator name In-house AI personnel / Value 17 People / Year on year against the same period last year Not disclosed, Indicator name Total value of new AI project orders / Value ¥3,722 10,000 / Year on year against the same period last year Not disclosed, Indicator name AI tools developed for operational use / Value 250 over downloads / Year on year against the same period last year Not disclosed, Indicator name On-site supervisors / Value 130 People / Year on year against the same period last year Not disclosed, Indicator name Number of AI products scheduled for release next fiscal year / Value 10 Products / Year on year against the same period last year Not disclosed |
| Number of stores and locations | Number of store openings and closures during the period Consolidation of 2 centers |
| Number of employees | 2,123 people (consolidated, including 1,740 temporary employees) |
| Medium-term management plan targets | Target Rollout of in-house AI systems / Target fiscal year During the current fiscal year and thereafter, Target Approximately ¥300 million in revenue from AI-related solutions / Target fiscal year Fiscal year ending September 2027 |
| Annual Dividend | Annual dividend amount ¥38 per share / Interim and Year-End Breakdown Not disclosed |
| New initiatives | Launch of the first in-house AI system, “Academy Risk Shield”, Strengthening of the AI Strategy Division and investment in highly skilled personnel, Consolidation of 2 centers, Two-way cross-selling with OSCOM and the Change Group, 10 AI products scheduled for release next fiscal year |
Items this document does not state (14)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The decline in revenue was attributable to a decrease in existing social media post-monitoring projects and the negative impact of the end of a large-scale game customer support project that began operations in the previous fiscal year. The decline in operating profit was attributable to temporary duplication of labor costs associated with the consolidation of centers and upfront investments in AI and highly skilled personnel.