Contents of this document
- Lower sales from existing major customers in monitoring services
- Completion of a large game support project
- Hiring in the areas of AI strategy, sales, and marketing
- One-time costs associated with the reorganization of locations¥4 million
- Annual fixed-cost savings from the reorganization of locations¥60 million
- Establishment and expansion of the AI Strategy Division
- Provision of a Claude Code development environment to all center employees
- Transition to an AI-BPO business model
- Expanding sales of the web accessibility assessment service
- Integration of locations and subsidiaries, and reorganization of the Tachikawa and Koriyama centers
- Launch of new internally developed services
- Advancement into new business areas through M&A
- Size of the AI Strategy Division10 people
- Number of security courses7 CoursesYear on year against the same period last yearUp from 5 courses
- Number of security contents357 ContentYear on year against the same period last yearUp from 287 content items
- Percentage of Female Managers30.8 %
- Number of external training sessions attended5.5 Sessions/yearYear on year against the same period last yearUp from 5.4 sessions in 2024
- Domestic web accessibility assessment market50 Approximately ¥100 million
- TAM for AI-BPO¥5 trillion
| Item | Details |
|---|---|
| Document type | Earnings presentation |
| Fiscal Period Covered | Second quarter of the fiscal year ending September 2026 |
| Net Sales | ¥5,464 million (YoY -6.9%) |
| Operating profit | ¥567 million (YoY -39.0%) |
| Ordinary income | ¥590 million (YoY -36.7%) |
| Net income | ¥373 million (YoY -38.5%) |
| Gross Profit Margin | Second quarter of the fiscal year ending September 2026 30 / Year-on-year change (points) Not disclosed |
| Results for the three months of the current quarter | Net Sales ¥2,820 million / Operating profit ¥346 million |
| Full-year earnings forecast | Net Sales ¥12,009 million / Operating profit ¥1,604 million / Ordinary income ¥1,629 million / Profit attributable to owners of the parent ¥1,033 million |
| Segment results | Social Support Not disclosed / Game Support Not disclosed / Ad Process Not disclosed / Cybersecurity Revenue increased year on year. Quarterly revenue increased 68.5% from the previous quarter / Other (testing business) Up 24.9% from the previous quarter |
| Breakdown of Factors Affecting the Change | Factors Lower sales from existing major customers in monitoring services / Amount Not disclosed, Factors Completion of a large game support project / Amount Not disclosed, Factors Hiring in the areas of AI strategy, sales, and marketing / Amount Not disclosed, Factors One-time costs associated with the reorganization of locations / Amount ¥4 million, Factors Annual fixed-cost savings from the reorganization of locations / Amount ¥60 million |
| Key KPIs | Indicator name Size of the AI Strategy Division / Value 10 people / Year on year against the same period last year Not disclosed, Indicator name Number of security courses / Value 7 Courses / Year on year against the same period last year Up from 5 courses, Indicator name Number of security contents / Value 357 Content / Year on year against the same period last year Up from 287 content items, Indicator name Percentage of Female Managers / Value 30.8 % / Year on year against the same period last year Not disclosed, Indicator name Number of external training sessions attended / Value 5.5 Sessions/year / Year on year against the same period last year Up from 5.4 sessions in 2024 |
| Number of employees | Number of Employees 2,123 People (consolidated, including 1,740 temporary employees) / Changes during the period and hiring plan Not disclosed |
| Annual Dividend | Annual dividend amount ¥38 per share / Interim and Year-End Breakdown Not disclosed |
| Market Size / Share | Subject Domestic web accessibility assessment market / Value 50 Approximately ¥100 million, Subject TAM for AI-BPO / Value ¥5 trillion |
| New initiatives | Establishment and expansion of the AI Strategy Division, Provision of a Claude Code development environment to all center employees, Transition to an AI-BPO business model, Expanding sales of the web accessibility assessment service, Integration of locations and subsidiaries, and reorganization of the Tachikawa and Koriyama centers, Launch of new internally developed services, Advancement into new business areas through M&A |
Items this document does not state (15)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Revenue declined due to lower sales from existing major customers in monitoring services and the completion of a large game support project. Profit declined due to lower revenue, hiring in the areas of AI strategy, sales, and marketing, and one-time costs associated with the reorganization of locations.