Announced details
Product search on e-commerce sites, product recommendations, ad display, retail media, agentic commerce
Channel Talk has been adopted by 250,000 companies globally as of October 2026, according to the company.
Listed as ZETA’s partner. Provides Channel Talk. Capital and personnel relationships are not disclosed.
Provides “Channel Talk,” an AI agent tool for understanding customers. Adopted by 250,000 companies globally as of October 2026, according to the company. Other information, including location, representative, capital and year founded, is not disclosed.
Patent allowance received. The patent number, registration number and validity period are not disclosed. The patent right is expected to arise through registration after the prescribed procedures are completed.
17F, Suntowers Center Building, 2-11-22 Sangenjaya, Setagaya-ku, Tokyo (ZETA headquarters)
The impact of this matter on financial results is minor.
The company does not address Contract Value / Offering price.
Announcement by Channel Corporation Co., Ltd. (number of companies using Channel Talk, as of October 2026)
| Item | Details |
|---|---|
| Names of Products / Services Covered | ZETA CX Series, ZETA TALK, ZETA AD, ZETA SEARCH |
| Counterparty | Channel Corporation Co., Ltd. |
| Counterparty overview | Provides “Channel Talk,” an AI agent tool for understanding customers. Adopted by 250,000 companies globally as of October 2026, according to the company. Other information, including location, representative, capital and year founded, is not disclosed. |
| Relationship with the Company | Listed as ZETA’s partner. Provides Channel Talk. Capital and personnel relationships are not disclosed. |
| Applicable area | Product search on e-commerce sites, product recommendations, ad display, retail media, agentic commerce |
| Registration number and expiry date | Patent allowance received. The patent number, registration number and validity period are not disclosed. The patent right is expected to arise through registration after the prescribed procedures are completed. |
| Location | 17F, Suntowers Center Building, 2-11-22 Sangenjaya, Setagaya-ku, Tokyo (ZETA headquarters) |
| Usage history | Channel Talk has been adopted by 250,000 companies globally as of October 2026, according to the company. |
| Impact on Business Performance | The impact of this matter on financial results is minor. |
| Source | Announcement by Channel Corporation Co., Ltd. (number of companies using Channel Talk, as of October 2026) |
Items this document does not state (8)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To make conversations with AI agents a new touchpoint for product discovery and advertising in the age of agentic commerce, thereby expanding advertising revenue for e-commerce operators and improving users’ purchasing experience.