Announced details
Product discovery, product comparison, purchase decisions, collection and display of reviews and Q&A, search and recommendations on e-commerce sites
The number of reviews and Q&A posts increased by more than 1 million in approximately six months
As of October 2026, the cumulative number of reviews and Q&A posts on sites using the solutions exceeded 18 million. The figure was 17 million at the end of April 2026 and 17.5 million in July 2026.
ZETA VOICE is used on sites using its solutions, primarily major e-commerce sites in Japan
The impact on financial results will be minor.
The company does not address Contract Value / Offering price.
Aggregate count by ZETA of reviews and Q&A posts on sites using its solutions. Materials released on 12 May 2026 and 28 July 2026 are cited as prior announcements.
| Item | Details |
|---|---|
| Names of Products / Services Covered | ZETA VOICE, ZETA SEARCH, ZETA CX Series, VOICE |
| Relationship with the Company | ZETA VOICE is used on sites using its solutions, primarily major e-commerce sites in Japan |
| Applicable area | Product discovery, product comparison, purchase decisions, collection and display of reviews and Q&A, search and recommendations on e-commerce sites |
| Quantitative Effects | The number of reviews and Q&A posts increased by more than 1 million in approximately six months |
| Usage history | As of October 2026, the cumulative number of reviews and Q&A posts on sites using the solutions exceeded 18 million. The figure was 17 million at the end of April 2026 and 17.5 million in July 2026. |
| Impact on Business Performance | The impact on financial results will be minor. |
| Source | Aggregate count by ZETA of reviews and Q&A posts on sites using its solutions. Materials released on 12 May 2026 and 28 July 2026 are cited as prior announcements. |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The importance of UGC, including reviews and Q&A that provide the basis for product recommendations, is increasing as product discovery using generative AI and AI agents expands.