Announced details
E-commerce product reviews, customer feedback, product Q&A, and product search, filtering and sorting
ZETA VOICE, provided by ZETA, was deployed on QVC.jp, the official e-commerce site operated by QVC Japan, Inc. ZETA SEARCH has already been deployed on the site.
Location: Chiba, Chiba Prefecture; Representative: Loic Lettre; Business: a multiplatform mail-order retailer providing shopping through video
The impact of this matter on financial results is minor
The company does not address Contract Value / Offering price.
| Item | Details |
|---|---|
| Names of Products / Services Covered | ZETA VOICE review, customer feedback and Q&A engine, ZETA SEARCH e-commerce product and site search engine |
| Counterparty | 株式会社QVCジャパン |
| Counterparty overview | Location: Chiba, Chiba Prefecture; Representative: Loic Lettre; Business: a multiplatform mail-order retailer providing shopping through video |
| Relationship with the Company | ZETA VOICE, provided by ZETA, was deployed on QVC.jp, the official e-commerce site operated by QVC Japan, Inc. ZETA SEARCH has already been deployed on the site. |
| Launch date | Not disclosed (the disclosure states that it was introduced) |
| Applicable area | E-commerce product reviews, customer feedback, product Q&A, and product search, filtering and sorting |
| Impact on Business Performance | The impact of this matter on financial results is minor |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To allow customers to check actual product usage experiences and questions and answers about products before purchase, thereby deepening their understanding of products, supporting more informed product selection and improving the overall customer experience on the e-commerce site.