Brand and Reputational Damage
First written in FY2022. 1 of 2 entries say "Restated". Latest entry: FY2024.
The whole theme swung hardest in 2020: 1 of 6 companies on the "Worse" side.
7 other companies' latest entry also says "Restated".
- FY2024RestatedAnnual report
「In addition, unfounded rumors spread by users or others may damage the reputation and trust of the group and its services, reduce the reliability of the services and result in a decline in the number of users.」
The impact of damage to trust in the services, compliance violations and rumors on the brand and number of users has been reconfirmed. - FY2022First statedAnnual report
「If damage to trust in the group’s services or compliance violations affect the group’s brand as a whole, this may affect the group’s business and performance. In addition, unfounded rumors spread by users or others may damage the reputation and trust of the group and its services, reduce the reliability of the services and result in a decline in the number of users.」
The impact on the brand and reputation of damage to trust in the services, compliance violations and unfounded rumors has been disclosed as a new risk item.