Building the community’s leading store on the foundations of greetings, cleaning and smiles
First written in FY2023. 5 of 6 entries say "Restated". Latest entry: FY2025.
5 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「Basic concept: “With greetings and cleanliness as our foundation, we will always maintain an open mind, think positively and, for the smiles of our customers, aim to become the leading store in each community through smiles, energy and attentiveness.”」
The Company continues to apply this basic concept to store operations and customer service. - FY2025-H1RestatedAnnual report
「We have adopted “We want to be a store to which many customers say thank you” as our store philosophy.」
The Company continues to promote the philosophy of creating stores that earn customers’ appreciation. - FY2024RestatedAnnual report
「Basic concept: “With greetings and cleanliness as our foundation, we will always maintain an open mind, think positively and, for the smiles of our customers, aim to become the leading store in each community through smiles, energy and attentiveness.”」
The Company continues to present these behavioral guidelines for customer service and store operations. - FY2024-H1RestatedAnnual report
「We have adopted “We want to be a store to which many customers say ‘thank you’” as our store philosophy.」
The Company continues to promote the creation of stores that earn customers’ appreciation. - FY2024-Q1RestatedAnnual report
「We have adopted “We want to be a store to which many customers say ‘thank you’” as our store philosophy.」
The Company has reaffirmed its emphasis on customer satisfaction as a store philosophy. - FY2023First statedAnnual report
「With greetings and cleanliness as our foundation, we will always maintain an open mind, think positively and, for the smiles of our customers, aim to become the leading store in each community through smiles, energy and attentiveness.」
The Company seeks to embed these service practices through the use of credo cards and recitation of its principles.