Product and Service Defects
First written in FY2024. 2 of 3 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2026: 11 of 57 companies on the "Worse" side.
- FY2025RestatedAnnual report
「If the product develops a defect or problems arise for reasons attributable to the Group in technical support or other services after implementation, the Group's business and operating results may be affected by lower revenue from contract cancellations, liability for damages and loss of customer confidence.」
The risks of contract cancellations, damages and loss of confidence resulting from product defects or post-implementation technical-support problems continued. Verification, testing, updates and monitoring were identified as responses. - FY2025-H1RestatedAnnual report
「During the interim consolidated accounting period, there were no new major risks or significant changes to the business risks described in the annual securities report that management recognized as potentially having a material effect on the financial position, operating results, or cash flows of the consolidated companies, among the matters concerning business conditions and financial matters described in this Semiannual Report.」
No material changes were reported in the risk of product and service defects. - FY2024First statedAnnual report
「If the product develops a defect or problems arise for reasons attributable to the Group in technical support or other services after implementation, the Group's business and operating results may be affected by lower revenue from contract cancellations, liability for damages and loss of customer confidence.」
The disclosure described the risks of contract cancellations, damages and loss of confidence resulting from product defects or problems with technical support.