Digitalization of Customer Touchpoints Through Portal Sites, Apps and Data Utilization

「Under its alliance initiatives, 中国銀行 has begun jointly developing BANK Biz, a corporate services platform for regional financial institutions, with マネーフォワードエックス株式会社. The company will continue working to provide corporate customers with more innovative and convenient services.」

「By introducing a members-only portal site for corporate and sole proprietor customers, adding functions to the Chugin app for individual customers, and promoting data utilization, we will strengthen the digitization of channels and services, thereby improving customer convenience and enabling more efficient sales activities.」