Rebuilding Channels, Including Branches
First written in FY2023-Q3. 1 of 3 entries say "Restated". Latest entry: 2026-06-02.
5 other companies' latest entry also says "Advanced".
- 2026-06-02AdvancedGeneral Meetings of Shareholders
「Regarding our branch-based channels, the relocation to newly constructed premises of the Head Office Sales Department, Loan Plaza Matsuyama Branch and Iyogin Insurance Plaza Matsuyama (the new South Wing of the new Head Office building) was completed in May 2025, and the relocation of Hakata Branch was completed in March 2026.」
In addition to the completion of branch relocations, the company disclosed the establishment of the Direct Consulting Department and the expansion of authentication coverage at the telephone reception centre, indicating progress in rebuilding both branch-based and remote channels. - FY2024RestatedAnnual report
「Through further BPR initiatives, enhancement of face-to-face and non-face-to-face channels, and construction of the next-generation core banking system, we will “improve” infrastructure and systems to a more advanced level.」
Strengthening face-to-face and non-face-to-face channels remains a measure under the new medium-term management plan. - FY2023-Q3First statedAnnual report
「By rebuilding channels, including branches, we aim to diversify the touchpoints through which we connect with customers.」
The policy is to rebuild and diversify customer touchpoints, including branches.