Deepening and Evolution of the Digital-Human-Digital Model
First written in FY2023-Q3. 1 of 3 entries say "Reframed", first in FY2024. Latest entry: FY2026.
The whole theme swung hardest in 2024: 2 of 18 companies on the "Worse" side.
6 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「Based on the digital implementation that our group has actively pursued, we will further enhance the “H (Human)” component of the “DHD model.”」
The company continues to pursue the DHD model, which strengthens its human element on the foundation of digital implementation. - FY2024ReframedAnnual report
「Based on the digital implementation that our group has actively pursued, we will further enhance the “H (Human)” component of the “DHD model.” To improve our earning capacity with a view to the next 10 years, we will implement structural reforms in “sales × human resources,” centered on rebuilding our business portfolio and human-resources portfolio, with the aim of realizing our long-term vision and increasing corporate value.」
In addition to continuing the DHD model, the company has strengthened its human element and organized its structural reforms around rebuilding its sales and business portfolio and human-resources portfolio. - FY2023-Q3First statedAnnual report
「We have further deepened and evolved the “Digital-Human-Digital model” (using digital technology to expand points of contact with customers and thoroughly improve the efficiency of administrative procedures, allowing employees to focus on serving customers), which we have been pursuing, and worked as one group to transform our business model.」
The company continues to pursue a model that combines expanding customer touchpoints through digital technology with greater administrative efficiency.