Risk of customer loss due to new entrants and intensifying competition
First written in FY2024. 1 of 3 entries say "Restated". Latest entry: FY2026.
Human Technologies moved to the "Worse" side of this theme in 2026, 2 years after the typical company in this theme (2024).
The whole theme swung hardest in 2020: 4 of 8 companies on the "Worse" side.
8 other companies' latest entry also says "Worsened".
- FY2026WorsenedAnnual report
「The competitive environment could change significantly as large companies with financial and marketing strength enter the market, generative-AI-based AI-native startups emerge and overseas HR-tech companies enter the Japanese market.」
Adds large companies, AI-native companies and overseas HR-tech companies as specific competitive threats. - FY2025RestatedAnnual report
「If companies with financial strength, marketing capabilities, broad customer bases, strong name recognition or specialized expertise enter our business area and expand their operations, intensifying competition could result in customer losses and higher costs to respond, affecting our group’s business, results or financial position.」
Restates the risk of customer losses from new entrants and intensifying competition. - FY2024First statedAnnual report
「If companies with financial strength, marketing capabilities, broad customer bases, strong name recognition or specialized expertise enter our business area and expand their operations, intensifying competition could result in customer losses and higher costs to respond, affecting our group’s business, results or financial position.」
Describes the possibility of intensifying competition, customer losses and higher response costs in a market with relatively low barriers to entry.