Putting Customer Satisfaction First Through Total Quality Service
First written in FY2016. 16 of 17 entries say "Restated". Latest entry: FY2026.
33 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「Since our founding in 1909, for 117 years, the Group has worked to develop social infrastructure, lifelines and industrial facilities by supplying products and providing services that put customer satisfaction first.」
The basic policy of contributing to social infrastructure, lifelines and industrial facilities through products and services that put customer satisfaction first remained in place. - FY2025RestatedAnnual report
「Since our founding in 1909, for 116 years, the Group has worked to develop social infrastructure, lifelines and industrial facilities by supplying products and providing services that put customer satisfaction first.」
The policy of contributing to social infrastructure, lifelines and industrial facilities through products and services that put customer satisfaction first remained in place. - FY2023RestatedAnnual report
「Since our founding in 1909, for 114 years, the Group has worked to develop social infrastructure, lifelines and industrial facilities by supplying products and providing services that put customer satisfaction first.」
The policy of contributing to social infrastructure, lifelines and industrial facilities through products and services that put customer satisfaction first remained in place. - FY2022RestatedAnnual report
「Since our founding in 1909, for 113 years, the Group has worked to develop social infrastructure, lifelines and industrial facilities by supplying products and providing services that put customer satisfaction first.」
The policy of contributing to social infrastructure, lifelines and industrial facilities through products and services that put customer satisfaction first remained in place. - FY2021RestatedAnnual report
「Since our founding in 1909, for more than 110 years, the Group has worked to develop social infrastructure, lifelines and industrial facilities by supplying products and providing services that put customer satisfaction first.」
The policy of contributing to social infrastructure and industrial facilities through products and services that put customer satisfaction first remained in place. - FY2020RestatedAnnual report
「By putting our corporate philosophy and management philosophy into practice, we will protect society’s lifelines and people’s livelihoods and contribute to society through manufacturing focused on customer satisfaction.」
The basic policy of contributing to society’s lifelines through products and services that put customer satisfaction first remained in place. - FY2019-Q3RestatedAnnual report
「Our basic management policy, shared by the Company and its Group companies, is to pursue sustainable growth by earning customers’ trust through total quality service and by ensuring that customers are truly satisfied.」
The policy of pursuing sustainable growth by earning customer trust and satisfaction through total quality service remained in place. - FY2019-Q2RestatedAnnual report
「Our basic management policy, shared by the Company and its Group companies, is to pursue sustainable growth by earning customers’ trust through total quality service and by ensuring that customers are truly satisfied.」
The policy of pursuing sustainable growth by earning customer trust and satisfaction through total quality service remained in place. - FY2019-Q1RestatedAnnual report
「Our basic management policy, shared by the Company and its Group companies, is to pursue sustainable growth by earning customers’ trust through total quality service and by ensuring that customers are truly satisfied.」
The policy of pursuing sustainable growth by earning customer trust and satisfaction through total quality service remained in place. - FY2018RestatedAnnual report
「As we continue striving to be an even more valuable company over the next 100 years, we will pursue balanced, steady and sustainable growth by putting our corporate philosophy into practice. Through manufacturing focused on customer satisfaction, we will protect society’s lifelines and people’s livelihoods and contribute to society.」
The policy of pursuing sustainable growth through manufacturing centered on customer satisfaction and contributing to social infrastructure and lifelines remained in place. - FY2018-Q3RestatedAnnual report
「Our basic management policy, shared by the Company and its Group companies, is to pursue sustainable growth by earning customers’ trust through total quality service and by ensuring that customers are truly satisfied.」
The basic management policy of pursuing sustainable growth through customer trust and satisfaction continued to be disclosed. - FY2018-Q2RestatedAnnual report
「Our basic management policy, shared by the Company and its Group companies, is to pursue sustainable growth by earning customers’ trust through total quality service and by ensuring that customers are truly satisfied.」
The basic management policy of pursuing sustainable growth through customer trust and satisfaction continued to be disclosed. - FY2018-Q1RestatedAnnual report
「Our basic management policy, shared by the Company and its Group companies, is to pursue sustainable growth by earning customers’ trust through total quality service and by ensuring that customers are truly satisfied.」
The basic management policy of pursuing sustainable growth through customer trust and satisfaction remained in place. - FY2017-Q3RestatedAnnual report
「Our basic management policy, shared by the Company and its Group companies, is to pursue sustainable growth by earning customers’ trust through total quality service and by ensuring that customers are truly satisfied.」
The basic management policy of pursuing sustainable growth through customer trust and satisfaction continued to be disclosed. - FY2017-Q2RestatedAnnual report
「Our basic management policy, shared by the Company and its Group companies, is to pursue sustainable growth by earning customers’ trust through total quality service and by ensuring that customers are truly satisfied.」
The basic management policy of pursuing sustainable growth through customer trust and satisfaction continued to be disclosed. - FY2017-Q1RestatedAnnual report
「Our basic management policy, shared by the Company and its Group companies, is to pursue sustainable growth by earning customers’ trust through total quality service and by ensuring that customers are truly satisfied.」
There was no material change in the basic management policy of pursuing sustainable growth through customer trust and satisfaction. - FY2016First statedAnnual report
「Our basic management policy, shared by the Company and its Group companies, is to pursue sustainable growth by earning customers’ trust through total quality service and by ensuring that customers are truly satisfied.」
Customer satisfaction, customer trust, and contribution to social infrastructure and lifelines were identified as basic management policies.