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Occurring Fact5589AUTOSERVER CO.,LTD.Information and Communications, Services and Others

Access issues affecting the corporate and IR websites

In the early morning of 7 October 2026, a ransomware attack on an external cloud service made our corporate and IR websites inaccessible. The internet-based used-car distribution platform “ASNET” was not affected.

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Access issues affecting the corporate and IR websites

Subject Entity

AUTOSERVER CO.,LTD. (operator of the corporate website), IDC Frontier, Inc. (operator of the cloud service used)

Target Locations / Products

Our corporate website (autoserver.co.jp, including the investor-relations site)

OccurrenceEarly morning of 7 October 2026 (the date of the IDCF Cloud outage)
Awareness or receipt of noticeDate notification was received from IDC Frontier, Inc.: Not disclosed
This disclosure10/08/2026
Cause

The “IDCF Cloud” service used by the website was hit by a ransomware attack by a third party

Company response

Suspended operations

Browsing and access to our corporate website (autoserver.co.jp, including the investor-relations site)

Investigation structure

We are determining the nature and scope of the damage.

Outlook

We are determining the nature and scope of the damage. We have been notified by IDC Frontier that early recovery and restoration will be difficult.

Event that occurred
ItemDetails
Event nameAccess issues affecting the corporate and IR websites
Date of occurrenceEarly morning of 7 October 2026 (the date of the IDCF Cloud outage)
Date recognized / date notice receivedDate notification was received from IDC Frontier, Inc.: Not disclosed
Subject EntityAUTOSERVER CO.,LTD. (operator of the corporate website), IDC Frontier, Inc. (operator of the cloud service used)
Target Locations / ProductsOur corporate website (autoserver.co.jp, including the investor-relations site)
CauseThe “IDCF Cloud” service used by the website was hit by a ransomware attack by a third party
Suspended operationsBrowsing and access to our corporate website (autoserver.co.jp, including the investor-relations site)
Investigation structureWe are determining the nature and scope of the damage.
OutlookWe are determining the nature and scope of the damage. We have been notified by IDC Frontier that early recovery and restoration will be difficult.
Items this document does not state (16)
Amount of Impact on Business PerformanceAccounting period in which recognizedImpact on Earnings ForecastType of litigation or proceedingCourt or authorityPlaintiffDefendantDate of filing / date of actionClaim amount / surcharge amountAmount of receivables at risk of non-collection or delayed collectionScheduled resumption dateMeasures to prevent recurrenceDirectors' and officers' liabilityVoting rights ownership percentage before the changeVoting rights ownership percentage after the changePlanned follow-up disclosure

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

The “IDCF Cloud” service provided by IDC Frontier, Inc., which our websites used, was hit by a ransomware attack by a third party. We are still determining the nature and scope of the damage, and have been notified by IDC Frontier that early recovery and restoration will be difficult.

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Access issues affecting the corporate and IR websites | AUTOSERVER CO.,LTD. (5589) timely disclosure | Komori