Fast Accounting (5588) · InitiativeRestated
Enhancing Customer Success
First written in FY2023. 2 of 3 entries say "Restated". Latest entry: FY2025.
3entries
3years
0from disclosures
How it moved
Same theme, other companies
Subscription/Recurring Revenue Base and KPI ManagementA theme 113 companies write about · 2 as a headwind · 152 as a tailwind
12 other companies' latest entry also says "Restated".
Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 113 companies compared. The sentences above are computed from all 113.Full recordFilings, disclosures and news, newest first
- FY2025RestatedAnnual report
「We will continue organizing user groups comprising existing customers and others and undertaking activities to continue providing services that match diversifying customer needs.」
The company continues to enhance customer success through customer-needs identification, feature development, and user groups, aiming to prevent cancellations and increase average customer spending through multiple-service adoption. - FY2024RestatedAnnual report
「We will continue organizing user groups comprising existing customers and others and undertaking activities to continue providing services that match customer needs.」
The company continues customer-success activities, including user groups, to identify customer needs, develop functions, prevent cancellations, and drive upselling. - FY2023First statedAnnual report
「We will continue organizing user groups comprising existing customers and others and undertaking activities to continue providing services that match customer needs. The net churn rate (Note 2) was negative 1.3% as of the end of December 2023.」
The company is enhancing customer success, including user groups, to address customer needs, prevent cancellations, and increase average customer spending through multiple-service adoption. Net churn was negative 1.3% at the end of December 2023.