Customer Compensation Due to an Upstream Network Outage and Malfunctioning Sales Terminals
First written in FY2024-Q2. 2 of 3 entries say "Materialised", first in FY2024-Q2. Latest entry: FY2024.
No other company in this theme has enough history to compare yet.
- FY2024RestatedAnnual report
「Extraordinary losses were ¥6.441 million, mainly due to compensation paid for damages.」
For the compensation paid for damages related to the upstream carrier outage and firmware defects in devices sold, the actual recognition of the expense has also been confirmed for the full fiscal year. - FY2024-Q3MaterialisedAnnual report
「The Company reported quarterly net income of ¥80.777 million, down 0.5% year on year, because it recognized compensation payments to customers following an outage at a backbone carrier, hereinafter referred to as the “Incident,” and recorded compensation received for damage incurred by the Company as a result of the Incident.」
Recorded ¥4.997 million in compensation paid for damages and ¥5.000 million in compensation received in connection with an upstream carrier outage and firmware defects in devices sold. - FY2024-Q2MaterialisedAnnual report
「The Company reported quarterly net income of ¥36.141 million, down 5.1% year on year, due to the recognition of compensation payments to customers following an outage at a backbone carrier and a firmware defect in sold devices.」
An outage at a backbone carrier and a firmware defect in sold devices actually occurred, and ¥5.559 million in compensation for damages was recorded as an extraordinary loss.