Announced details
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Cloud PBX “INNOVERA”, 「Call to Text」 |
| Launch date | Around August 2026 (formal release planned) |
| Applicable area | Telephone support operations, Business phone applications, Small call centers, Measures to address customer harassment |
Items this document does not state (15)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The initiative is intended to reduce the workload involved in organizing call details, recording follow-up tasks and confirming handovers after calls, while improving the efficiency of record-keeping and information sharing and enhancing the service’s convenience and added value. It is also expected to help address labor shortages and support the extraction and preservation of evidence of customer harassment.