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Other Disclosures5580Prodelight Co.,Ltd.Information and Communications, Services and Others

Cloud PBX "INNOVERA" Launches Automatic Transcription of Recorded Calls

An automatic transcription feature has been added to the “Call to Text” optional service for the “INNOVERA” cloud PBX and is now available. Users previously had to select the calls to be transcribed and start the transcription manually.

Worth reading
43Recurring
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Direction
Improvement
Direction inferred from the company’s description.
Scale
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Wording
Definitive
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Announced details

Cloud PBX “INNOVERA”“Call to Text” optional serviceAutomated speech-to-text
Applicable field (uses covered by this announcement)
Telephone support operationsCall centerInside sales
Launch date27 April 2026 (now available)
Offering price

Five plans based on the number of transcription hours per month (specific pricing: Not disclosed)

The company does not address Contract Value / Impact on Business Performance.

Announced details
ItemDetails
Names of Products / Services CoveredCloud PBX “INNOVERA”, “Call to Text” optional service, Automated speech-to-text
Offering priceFive plans based on the number of transcription hours per month (specific pricing: Not disclosed)
Launch date27 April 2026 (now available)
Applicable areaTelephone support operations, Call center, Inside sales
Items this document does not state (14)
CounterpartyCounterparty overviewRelationship with the CompanyContract ValueContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocationLocation scaleQuantitative EffectsUsage historyImpact on Business PerformanceSource

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

To eliminate the need to select call content and the waiting time until transcription is complete, thereby improving the efficiency of telephone support operations and the accuracy of information sharing.

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Cloud PBX "INNOVERA" Launches Automatic Transcription of Recorded Calls | Prodelight Co.,Ltd. (5580) timely disclosure | Komori