Acquiring New Customers and Deepening Relationships with Existing Customers
First written in FY2023. 2 of 4 entries say "Advanced", first in FY2024. Latest entry: FY2025.
47 other companies' latest entry also says "Advanced".
- FY2025AdvancedAnnual report
「The number of customers with annual transaction values of ¥50 million or more also increased by 41.7%, indicating growth in transaction scale. In addition, transaction volumes increased among both new and existing customers, and the continuing-customer ratio also rose.」
Regarding new customer acquisition and deepening relationships with existing customers, the number of customers with annual transaction values of ¥50 million or more increased by 41.7%, while transaction volumes increased among both new and existing customers. - FY2024AdvancedAnnual report
「Although LLM projects and new transactions increased during the fiscal year, sales were almost unchanged from the previous fiscal year, owing in part to a decline in volumes from existing customers due to circumstances specific to individual customers.」
Although LLM projects and new transactions increased, they only offset the decline in transaction volumes from existing customers, resulting in a 0.3% year-on-year decrease in sales. - FY2024-Q1RestatedAnnual report
「As we currently have costs under control, from the second quarter onward we will expand resources through an increase in leads and headcount and link this to sales growth.」
The company’s policy is to drive sales growth by expanding resources through increases in leads and headcount. - FY2023First statedAnnual report
「Using the knowledge gained from our track record and the ABEJA Platform as growth drivers, we aim to expand our earnings base by acquiring new customers, thereby expanding our customer base, and diversifying and deepening our business relationships with existing customers.」
Expanding the customer base and deepening transactions with existing customers are presented as separate management strategies for expanding the earnings base.